Employees at Sheraton value the teamwork and supportive environment, where colleagues work together like a family and senior staff guide and train junior employees. The company provides opportunities for learning and development, particularly in food and beverage knowledge. Working for a reputable brand like Marriott is also seen as a positive aspect.
However, there are some potential challenges, such as frequent changes in management and decision-making, which can be disruptive. Maintaining a healthy work-life balance can be difficult, especially during peak periods or with heavy workloads. Additionally, there may be language barriers or difficulties in communicating effectively with some colleagues or guests. Some employees also feel that compensation and recognition could be improved, particularly in relation to workload and job responsibilities.