Employees at KT&G value the learning opportunities the company provides, particularly in sales, distribution, and problem-solving. Many appreciate the sense of camaraderie and family-like atmosphere amongst colleagues, noting that the work environment is humble and supportive. The field work is seen as beneficial for developing communication and negotiation skills, and some employees recognise opportunities for career advancement within the organisation.
However, there are some potential challenges to consider. Working hours can be long, with overtime that may not always be compensated accordingly. Management practices are noted as an area for improvement, with policies that can change suddenly and varying levels of support from different departments. Sales targets can be demanding and continue to increase over time. Additionally, product inventory management presents challenges, as slow-moving products can be difficult to return whilst high-demand items may have limited availability. Some employees also mention that incentives and bonuses may lack transparency and experience delays in payment, and job responsibilities can expand beyond the original role description.