Company Profile

    Company overview

    Industry

    Online Media & eCommerce

    Company size

    11-50
    Kami adalah tim yang terdiri dari para ahli e-commerce yang bersemangat, yang berdedikasi untuk mencurahkan pengalaman dan energi kami untuk memberikan pelayanan terbaik kepada Brand dan mitra penjual kami, serta membantu untuk memanfaatkan besarnya peluang e-commerce di Asia Tenggara. Intrepid memungkinkan brand dan mitra penjual kami untuk meningkatkan penjualan e-commerce mereka dengan menawarkan layanan manajemen toko dan layanan online marketing.Kami juga menawarkan layanan end-to-end, mulai dari pemotretan, hingga intregasi dengan pihak ketiga penyedia jasa fullfilment dan logistik.Beroperasi di Vietnam, filipina dan Indonesia dan segera hadir di negara-negara lain-kami bercita-cita untuk menjadi penyedia layanan e-commerce terdepan di Asia Tenggara.

    Reviews overview

    3.73 ratings in total
    5
    2
    4
    0
    3
    0
    2
    0
    1
    1
    100%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Intrepid Ecommerce Services?

    AI summary of recent reviews

    Employees at Intrepid Ecommerce Services appreciate the awesome rewards and remuneration for top performers, as well as their involvement in crucial projects and business decisions. The company treats all employees with respect and values diversity, and there is solid coordination among departments to execute projects smoothly. Employees enjoy super flexible working hours and the ability to innovate and invent best practices. The leadership is helpful and hands-on, and the HR and Customer Service departments are super responsive. The company also offers private insurance and excellent benefits. As a start-up, the company provides valuable learning opportunities through challenging projects, diverse personalities, and different leadership styles. The diverse working environment with employees from various countries and backgrounds is also appreciated.

    However, there may be some potential challenges. These include underperforming employees who tend to blame others, lack of initiatives from some department heads to train new hires, and a tendency to hire candidates with impressive credentials without considering attitude. Employees may experience crazy long working hours, particularly during campaigns or in certain roles. There may also be leadership crises that affect the company's ability to deliver to clients, as well as scapegoating when things go wrong. The environment can become toxic due to factors like favouritism, causing management to work in silos. The company may experience high turnover rates, leading to employees taking on multiple roles, and may hire under-qualified people as a cost-cutting measure. There may also be negligence in support functions like Finance and HR, which can be costly.

    Recent reviews

    5.0
    Employee
    Oct 2021
    Jakarta1 to 2 years in the role, current employee
    Rising startup with Solid Leadership
    The good things- Awesome reward and remuneration for those who perform. - Involvement in most crucial projects and business decisions. - The company treated all the employees with respect and really valued diversity. - Solid coordination among internal departments makes every new project are fairly easy to execute and manage. - Super flexible working hours, let you manage your own time. - Focus on results, let employees innovate, and invent best practices. - Leaders (even the CEO) are very helpful, resourceful, and not afraid to get their hands dirty. - Super responsive HR Dept and Customer Service Dept, made any critical situations are handled quickly. - Private insurance for employees and the benefits are WOW!
    The challenges- Some underperforming and toxic employees or toxic ex-employees like to blame others or the company for his/her own mistakes. Even write bad reviews. Typical of short-minded people you can find almost in any company. - Lack of initiatives from several heads of department to groom new joiners and mostly rely on the HR team. - Tend to hire silver spoon candidates, with flashy foreign university titles without focusing on attitude. Most of the time, these so-called "high caliber" candidates are failed to demonstrate business acumen and causing more unnecessary problems because of their immature attitudes. - Crazy hours on campaign days.
    1.0
    Employee
    Apr 2021
    Jakarta1 to 2 years in the role, current employee
    A company at its pivotal phase with flawed leadership
    The good thingsAs a start-up, it offers you with a lot of valuable learnings as the following: - You get the chance to contribute in projects that will make or break the company - There are many people around you with different personality which lets you learn who to trust and who not to trust - Your leader will let you learn about what is effective and not effective leadership as well. - The amount of work lets you learn about time management and how to handle stress. - Diverse working environment where we have Singaporean CEO and Indonesian Management and Staffs. - Diverse regional and other country's office.
    The challenges- Inhumane working hours (some KAM has to stay back until 10PM everyday) - Suffers from leadership crisis and unable to maintain the working condition to deliver the best to the large client. - Scapegoating is a norm especially when things go south (ex. when one brand checked out, other division got the blame as the trigger) - Toxic environment where each of the management starts to work in silos because of the favouritism. - Double or triple hatting is a norm here because of high turn-over rate. - Hiring under-qualified people for cost-cutting. - Favouritism from the leadership is very clear and causes management to be not solid. - Negligence in Finance and HR is a big mistake which costs company burns and high-turnover.
    5.0
    Head of department
    Mar 2019
    super excited
    The good thingsWork life balance, to be heard, leadership management, strategic, and nice culture with all employees. We are start up and we have people inside who knows pretty well about eCommerce industry and the founder and co-founder is previously in big platform in Indonesia. I am confident that working here you will learn a lot of good things and knowledge.
    The challengesSorry to say but since we are still new company really don't have bad things to say working here. But like working in other company, you should push yourself to doing the best you can do, not just for the company itself but you doing this to make you a better person.
    Ratings for Intrepid Ecommerce Services are shared as-is from employees in line with our community guidelines
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