Vads Indonesia
    (245 reviews)

    Company Reviews

    Working at Vads Indonesia

    4.1245 ratings in total
    5
    87
    4
    107
    3
    43
    2
    5
    1
    3
    90%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(245 ratings)
    Career development
    3.8(245 ratings)
    Benefits & perks
    3.6(245 ratings)
    Management
    3.7(245 ratings)
    Working environment
    4.3(245 ratings)
    Diversity & equal opportunity
    4.1(9 ratings)
    Ratings for Vads Indonesia are shared as-is from employees in line with our community guidelines

    reviews

    Showing 4 reviews for Surakarta Central Java
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    1.0
    Customer Service Support Agent
    Apr 2026
    Surakarta Central Java1 to 2 years in the role, former employee
    Pekerjaan menyenangkan namun tidak dengan penanganan untuk karyawan yang tidak melanjutkan kontrak
    The good thingsPekerjaannya cukup menyenangkan
    The challengesUntuk HRDNYA. Tolong apabila ada karyawan yang tidak dilanjutkan kontraknya agar segera dirubah status kepesertaannya BPJS JHTnya.!
    3.0
    Customer Engagement Champion
    Feb 2026
    Surakarta Central JavaLess than 1 year in the role, former employee
    bisa dicoba sendiri si, tapi kalo dari aku ini pekerjaan santai tapi hectic (di pikiran dan emosi)
    The good thingsfirst time sebagai CS di salah satu marketplace terbesar di indonesia, hectic parah dalam 2 hal: pekerjaan dan peraturan. untuk agent akan diplot 3 tab dalam 1 waktu (3 chat masuk sekaligus ketika online). untuk kerjaanya secara real time ya, dan ada rules sendiri dalam handling chat. untuk FG boleh banget dicoba karena proses rekrutmen tergolong cepat dan managemennya bagus jika dibandingkan dengan BPO lain di Solo/Surakarta. secara salary juga tergolong amann banget kok.
    The challengeskonsumen dan dari peraturan serta target
    4.0
    Customer Service - Client Company Shopee
    Aug 2025
    Surakarta Central Java1 to 2 years in the role, former employee
    All is good. Great resources to learn about customer service roles and beyond
    The good thingsA great team leader, supportive teammates, and a comfortable work environment. The salary matches the regional minimum wage and the assigned shifts
    The challengesIt’s not easy to take leave or exchange shifts
    5.0
    PIC Project Shopee LLM
    Apr 2025
    Surakarta Central JavaLess than 1 year in the role, current employee
    mengawasi dan memastikan bahwa semua proses berjalan sesuai rencana dan mencapai target yang ditentukan
    The good thingspekerjaan yang fleksibel di project shopee
    The challengesmenemukan hal yang baru setiap harinya
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