Employees at Telkom Akses value the supportive and collaborative team environment, describing colleagues as warm and family-like. The company provides good training and development opportunities in telecommunications and fibre optics, along with comprehensive benefits including BPJS health and employment insurance, operational facilities, and timely bonus payments. Staff appreciate the hands-on field experience and the flexible working arrangements that allow them to work from various locations.
However, there are some potential challenges to consider. Working hours can be demanding, with overtime work and the need to respond to customer issues at any time. Some employees note that career advancement opportunities may be limited, and overtime compensation may not always be proportional to hours worked. Coordination with management could benefit from improved transparency and communication, whilst the workload can be substantial with demanding targets and tight timelines. Additionally, obtaining materials from storage can sometimes be time-consuming for technicians.