Carlcare Service Ila
    (4 reviews)

    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Company size

    1,001-5,000

    Primary location

    Jagat Building Lantai 3 Zona C, Jl.Tomang Raya N0 28-30 RT 005/RW 001, Kel.Jati Pulo Kec.Palmerah
    PT. Carlcare Service Ila is part of the Transsion Group is committed to becoming the most popular provider of smart devices and mobile services for consumers in global emerging markets. The company is best known for its high-quality multi-brand smart devices. Mobile phones are its core products, while it also offers mobile Internet services based on a self-developed operating system. Transsion's brand portfolio comprises leading mobile phone brands in emerging markets, including TECNO, itel and Infinix, as well as Carlcare for after-sales services, oraimo for smart accessories, and Syinix for home appliances.Mobile Phone Business:Transsion has made technology innovation one of its core strategies. Transsion has R&D centres in Shanghai, Shenzhen and Chongqing in China. By the end of 2021, Transsion has 2,845 R&D staff. By continuously increasing R&D investment, Transsion has strengthened its differentiated product competitiveness and expanded its competitive advantage in localized technology innovation in emerging markets to improve user experience and create value for consumers.Based on the needs of local users, Transsion has conducted extensive technology research in the fields of AI voice recognition and visual perception, dark-complexion photography technology, intelligent charging and super power saving, cloud system software, intelligent data engine, 5G communication, new hardware materials and OS system. For the past few years, Transsion continued to make breakthroughs in the field of photography, and won the Track 5 in CVPR 2020 LIP Challenge and Wu Wen Jun AI Science & Technology Award. A number of proposals for computational photography standard driven by Transsion were successfully approved by ITU-T.Mobile Internet Business:Transsion branded phones are equipped with an intelligent operating system based on secondary development and deep customization of the Android system platform, including HiOS, itelOS, and XOS (Transsion OS). Currently, Transsion OS is a mainstream operating system in global emerging markets including Africa. Within Transsion OS, the company has developed an app store, advertising distribution platform, phone master, and other related tools and applications. According to The AppsFlyer Performance Index XII released in March 2022, Transsion Mobile Internet ranked No. 2 in the global growth index.At the same time, Transsion has established strategic partnership with leading Internet companies such as Netease, Tencent to develop and incubate mobile Internet products. This cooperation has generated several apps with more than 10 million monthly active users by the end of 2021, including African music streaming platform Boomplay, newsfeed Scooper, integrated content distribution platform Phoenix, etc.IoT Business:In addition to the mobile phone business and mobile Internet business, Transsion IoT business is also gradually developing. Based on its leading position in emerging markets, Transsion has deepened its multi-brand strategy by launching oraimo, a smart accessories brand, and Syinix, a home appliance brand. While vigorously developing offline business channels, it actively expands online channels with strong multi-brand strategy progress. At the same time, TECNO, itel and Infinix also began to expand their product categories, and launched mobile phone accessories, smart wear, TWS, laptop, TV, etc.Overseas Layout:Transsion has established manufacturing facilities in several countries and regions, including China, Ethiopia, India, Bangladesh and so on. Moreover, Carlcare, Transsion’s after-sales service brand, has more than 2,000 service contact points (including third-party cooperation points) to provide professional and efficient after-sales service to its customers. Carlcare is a major electronic and home appliance product-service solution provider in emerging markets.Currently, Transsion has a global sales network covering more than 70 countries and regions worldwide, including Nigeria, Kenya, Tanzania, Ethiopia, Egypt, India, Pakistan, Bangladesh, Indonesia, Philippines, and Colombia.

    Reviews overview

    4.84 ratings in total
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    What’s it like working at Carlcare Service Ila?

    AI summary of recent reviews

    Employees at PT Carlcare Service Ila appreciate the friendly and welcoming colleagues, even when communicating across different branches. Flexible working hours are also valued. The company provides opportunities for skills development, such as time management, Microsoft Office proficiency, and language learning, as well as business development and expanding one's network.

    However, some employees face language barriers when communicating with superiors who are native speakers of other languages. Certain roles, such as those involving property support distribution, can have a demanding workload that requires focus and concentration due to the large coverage area. Additionally, there can be cultural differences in work mindsets between employees from different countries.

    Recent reviews

    4.0
    Admin
    Jan 2023
    Semarang Central JavaLess than 1 year in the role, current employee
    Rekan kerja yg asyik
    The good thingsRekan kerja yg asyik, meskipun saya di cabang namun ketika berkomunikasi dgn rekan di kantor pusat, saya ditanggapi dengan baik, welcome, jam kerja yang fleksibel
    The challengesTerkendala bahasa, saya tidak bisa bahasa Mandarin sedangkan atasan saya native speaker Mandarin, terkadang agak sulit memahami instruksi beliau
    5.0
    SECRETARY RGM
    Oct 2022
    Makassar District Makassar South Sulawesi1 to 2 years in the role, former employee
    While working at PT. My CARLCARE SERVICE ILA has increased work efficiency by 15% by using a time-management application. I am proficient in using Microsoft Office and English.
    The good thingsWhile working at PT. My CARLCARE SERVICE ILA has increased work efficiency by 15% by using a time-management application. I am proficient in using Microsoft Office and English.
    The challengeskesulitannya karna ada atasan yang tidak bisa berbahasa indonesia
    5.0
    Area sales executive
    Apr 2022
    1 to 2 years in the role, former employee
    Marketing
    The good thingsPengalaman yang sangat luar biasa saat masih bergabung di pt carlcare service ila karna jobdisk yang di embang sangat menguji mental, karna daerah yang di cover sangat luas. Dan tentunya lingkungan team yang sangat kekeluargaan.
    The challengesHal yang berbeda ketika pendistribusian properti suport sangat menguras waktu dan tenaga bahkan pikiran. karna daerah yang di cover sangat lah luas, jadi memang butuh kosentrasi/fokus untuk tepat sasaran ketika material properti suport bisa sampai tujuan dengan tepat waktu.
    Ratings for Carlcare Service Ila are shared as-is from employees in line with our community guidelines
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