Employees at Merpati Abadi Sejahtera appreciate the ability to work from home during the coronavirus pandemic and the fast recruitment process. The company is noted for having a solid and cohesive team, and reports and decisions are directly communicated and made by the commissioner (owner), eliminating unnecessary debates.
However, there are several potential challenges, including a lack of coordination between directors and staff, leading to unclear instructions, and a mismatch between hired roles and actual job responsibilities for some employees. There are also many negative reviews about the company online, which could be a concern. Additionally, employees have reported that the company can withhold salaries without clear reasons, and there is a lack of delegation of authority to managerial roles, with even small expenses requiring CEO approval. Finally, there appears to be miscommunication between divisions within the company.