Employees at J&T Express appreciate the solid and supportive team environment, with colleagues who are humble and work well together. Many find delivering and collecting parcels enjoyable, with opportunities to meet new people and gain diverse experiences. The casual dress code is also valued, and some employees indicate that the benefits and salary are reasonable.
However, there are some potential challenges, such as overtime work being common with long working hours during day and night shifts, and pressure to meet Service Level Agreements (SLA). Some employees mention that workload distribution can be unclear with random tasks assigned, and that HR processes and employment terms could be clearer. Additionally, the office culture and politics could be healthier, and facilities could be improved to better support their work.