IBM
    (78 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Information Technology Services

    Company size

    101-1,000

    Primary location

    The Plaza Office Tower, Gondangdia, DKI Jakarta, Indonesia
    PT. Jasa Teknologi Informasi IBM, in short also known as IBM-JTI, is a wholly owned IBM Company. It was founded in 2003, supporting IBM in providing skilled resources to install–move-add–change (IMAC), and to perform other activities that relates to after sales support` for IBM products in Indonesia.To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market.IBM-JTI became a strategic service vehicle to complement IBM Indonesia in expanding the market segment, solution portfolio and geography coverage. IBM-JTI is committed to become most valuable Partner in the Information Technology Industry which contributed significantly to the success of the Clients and the Big Indonesia.Today, IBM-JTI provides Total solution services; from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs and requirements regardless the Brand of the Products.As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.

    Jobs at IBM

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    Fresh graduates are highly welcome to apply. For experienced candidates, we are looking for those with 1-2 years max of experience in a customer...
    Fresh graduates are highly welcome to apply. For experienced candidates, we are looking for those with 1-2 years max of experience in a customer...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    30d+ ago
    30d+ ago

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    Reviews overview

    4.378 ratings in total
    5
    39
    4
    27
    3
    9
    2
    1
    1
    2
    91%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at IBM?

    AI summary of recent reviews

    IBM offers significant advantages including extensive learning opportunities through free training programs and certifications, alongside a supportive work environment with flexible hours. The company provides competitive compensation and benefits, while offering valuable opportunities for professional growth through challenging projects and exposure to various technologies.

    However, employees face certain challenges, including a lengthy and difficult path to permanent employment. The work environment can be demanding with tight project deadlines often requiring extended hours, particularly during implementation phases. Additionally, the complex organisational structure and matrix management system can be challenging to navigate effectively.

    Recent reviews

    3.0
    Associate Business Planning Analyst
    Mar 2026
    Central Jakarta JakartaLess than 1 year in the role, former employee
    If you want to gain work experience this is the right place, but do not expect a long term hired
    The good thingsThey provide free training, learn to use many applications, and work independently.
    The challengesToo many applications to learn in a very short time, an individualistic work environment, easy dismissal of employees, a confusing organizational structure, and many useless internal meetings.
    5.0
    Project Indosat - IT Specialist Network
    Nov 2023
    Jakarta3 to 4 years in the role, former employee
    JTI Tempat mencari pengalaman
    The good thingsBanyak training yang bisa diambil, terlebih perusahaann ini adalah 100% milik IBM. Karyawan juga bisa mendapat banyak pengalaman kerja di JTI. Kita bisa training online (tentunya gratis :) ), kapanpun kita mau dan ada waktu. Juga ada training wajib yang harus diambil setiap karyawan.. Biasanya mengenai security data dan keamanan ID kita.
    The challengesSaya agak telat mengambil training2 di sini, karena kesibukan. Apalagi training2 yang disediakan gratis dan bisa menunjang karir karyawan ke depannya... :)
    2.0
    Service engineer
    Aug 2023
    Jakarta7 to 8 years in the role, former employee
    Cukup Untuk Belajar
    The good thingsBerkerja di perusahaan Jasa Teknologi Informasi IBM adalah kesempatan yang cukup baik jika tujuan utama hanya untuk belajar. Kalian akan memulai karir dengan mempelajari banyak sekali ilmu baru dan pengalaman baru, namun harus mengorbankan waktu istirahat kalian Sebagai informasi tambahan, Jasa Teknologi Informasi IBM ada berbeda dengan IBM Indonesia, jadi jangan terlalu tinggi dalam ber ekspektasi.
    The challengesTantangan saat berkerja di Jasa Teknologi Informasi adalah perjalanan menuju karyawan tetap yang cukup sulit, karena tidak banyak yang memiliki kesempatan menjadi karyawan tetap, sehingga kalian akan memilih untuk meninggalkan perusahaan tersebut dan memulai karir di tempat yang lebih baik dan lebih pasti. Sebagai informasi tambahan, tidak sedikit karyawan yang sudah di kontrak lebih dari 7 tahun
    Ratings for IBM are shared as-is from employees in line with our community guidelines
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