Employees at Dwidaya World Wide value the training opportunities provided, especially for new hires, as well as the potential for career advancement. They appreciate the teamwork and supportive environment among colleagues. The company's established reputation in the travel industry is also seen as a positive aspect.
However, some challenges exist, such as a heavy workload that often requires overtime work without additional compensation, making it difficult to maintain a healthy work-life balance. There are concerns about lack of oversight and communication challenges between branches and the head office, particularly regarding urgent matters. Additionally, employees feel that policies and procedures could be better communicated and consistently implemented across all branches.