Employees at Nusatovel appreciate the valuable learning experiences they gain, such as handling group tours and being tour leaders. They also note the supportive internal environment and the reasonable workload with little overtime required. Additionally, employee welfare is taken into consideration.
However, there are some potential challenges, including intense competition from online travel agents, a seniority culture that can be perceived as subtle favoritism, room for improvement in personal development opportunities, centralized policies from the head office that can lead to inefficiencies, and the challenge of dealing with the attitudes of long-term employees.