Bank Mandiri
    (1639 reviews)

    Company Reviews

    Working at Bank Mandiri

    4.31639 ratings in total
    5
    784
    4
    630
    3
    187
    2
    24
    1
    14
    91%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(1,6K ratings)
    Career development
    3.8(1,6K ratings)
    Benefits & perks
    3.8(1,6K ratings)
    Management
    3.9(1,6K ratings)
    Working environment
    4.2(1,6K ratings)
    Diversity & equal opportunity
    4.3(20 ratings)
    Ratings for Bank Mandiri are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Learning Management Sistem
    Mar 2026
    West Jakarta Jakarta2 to 3 years in the role, current employee
    Membuat sistem sendiri untuk dapat mengolah data dengan tepat dan akurat
    The good thingsMemberikan pengalaman tentang mengolah data dan berdiskusi dengan atasan
    The challenges- Lokasi yang terlalu jauh bagi saya - Harus lebih faham dengan jobdesk nya masing-masing agar tidak terjadi Micromanage
    5.0
    Human Capital Services Intern
    Jan 2026
    Central Jakarta JakartaLess than 1 year in the role, current employee
    nternship at Bank Mandiri: gained HR experience while adapting to a professional environment
    The good thingsA professional and structured environment at Bank Mandiri, providing hands-on experience in HR administration, recruitment screening, and internal communication.
    The challengesAdapting to a professional environment while managing multiple HR tasks, which I handled by improving time management and communication skills.
    2.0
    Odp
    Jan 2026
    West Jakarta Jakarta1 to 2 years in the role, current employee
    Odp jadi sales keliling toko
    The good thingsTraining tempat kerja rapih
    The challengesDisuruh jualan produk dana keliling toko bersama ob n sekuriti sekelas idp dgn lulusan otn nilai bagus ,tes masuk susah banyak tahapan training tp u odp regional cuma jd sales saharusnya rekrut tim sales aja jgn menjebak istilah odp buang2 waktu mau keluar suruh bayar denda 250 jt seperti jebakan jadinya klo role diberitahu diawal sblm ttd kontrak baru adil ya
    2 people found this helpful
    5.0
    Sales Generalis Konsumtif
    Dec 2025
    Boalemo Gorontalo1 to 2 years in the role, former employee
    Harus cinta dengan pekerjaan yang kita jalani, harus kuat mental kalau kita bekerja di perbankan
    The good things- Bisa menjalin kerjasama dengan Pemerintah Daerah - Bisa mendapatkan pengalaman baru di dunia perbankan - Dapat menjalin komunikasi dengan nasabah
    The challenges- Harus memiliki mental yang kuat - Harus siap dengan segala keadaan apapun
    5.0
    Transaction Banking Specialist (Intern)
    Oct 2025
    Semarang Central JavaLess than 1 year in the role, former employee
    A valuable, hands-on experience in driving digital banking adoption for local businesses.
    The good thingsI genuinely enjoyed the hands-on experience of working directly in the field. The opportunity to engage with over 200 MSME merchants, manage the end-to-end QRIS onboarding process, and see the immediate impact of my work in driving digital adoption for Livin' by Mandiri was incredibly rewarding.
    The challengesThe coordination between field activities and internal reporting could sometimes be challenging. Improving the process or tools for real-time data input from the field could enhance efficiency and provide the team with even more timely insights for strategic planning.
    3.0
    Kepala Cabang
    Aug 2025
    Makassar South Sulawesi6 to 7 years in the role, current employee
    Must be hranch or head office
    The good thingsTo be branch manager
    The challengesEmployer how Worker must be disiplin how to work with order by head
    4.0
    Branch Operation Coordinator
    Aug 2025
    Cianjur Regency West Java3 to 4 years in the role, current employee
    I am a graduate of the Officer Development Program (ODP) in 2022, a program designed to develop future young leaders who are ready to be placed in any role. Through this program and the intense challenges it presented, I was compelled to learn how to make wise decisions. As a result, I have grown into a strong and visionary banking professional
    The good thingsgreat annual benefit
    The challengesWith the challenges of the current era and the ever-changing conditions of the company, it has become increasingly difficult to compete with other banking competitors. This is due to a major operational efficiency initiative at my workplace, which has resulted in reduced work effectiveness and productivity
    1 person found this helpful
    5.0
    Staf Perbankan
    Jul 2025
    Central Jakarta Jakarta1 to 2 years in the role, former employee
    Self-motivated, with a strong sense of personal responsibility. Excellent communication skills, both verbal and written.Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment. Overview: Banking and Finance Create Marketing Strategies for Sales Coordinate Advertising Campaigns Effectively communicate product knowledge to potential clients. Banking and Finance
    The good thingss one of the largest banks in Indonesia, Bank Mandiri provided me with valuable exposure to structured processes, high-impact projects, and cross-functional collaboration. I especially appreciated the opportunity to work with a team that emphasized integrity, innovation, and customer-centric service. The culture fostered continuous learning—through training programs, performance feedback, and day-to-day mentoring from experienced colleagues. This not only enhanced my technical and analytical skills but also shaped my mindset in handling complex challenges with professionalism. Overall, my time at Bank Mandiri helped build a strong foundation in banking operations and client service, which continues to support my growth in the business and financial sector.
    The challengesAs a large and highly structured organization, many processes required multiple layers of approval, which sometimes slowed down execution and innovation. Additionally, the scope for creativity and initiative was somewhat constrained by standardized procedures and strict compliance protocols. While this is understandable in a highly regulated banking environment, it occasionally made it difficult to implement new ideas quickly. That said, I also understand that these structures are necessary to maintain consistency, risk control, and regulatory compliance. It was a valuable lesson in working within a corporate framework and navigating complex hierarchies.
    5.0
    Management Trainee - Officer Development Program
    May 2025
    South Jakarta JakartaLess than 1 year in the role, former employee
    Salah satu pilihan terbaik untuk Fresh Graduate
    The good thingsPenuh Pengalaman baru, Perusahaan yang luar biasa
    The challengesBelum ada yang tidak saya suka disini
    5.0
    Teller
    May 2025
    Bekasi West Java3 to 4 years in the role, former employee
    Pokoknya terbaik walaupun ada suka dan dukanya.
    The good things• Menangani semua transaksi nasabah seperti penyetoran tunai, penarikan dan transfer. • Melakukan cross selling penjualan produk bank mandiri. • Memeriksa kembali kecocokan sejumlah uang tunai agar disamakan engan sistem perusahaan. • Rekonsialisasi berkas transaksi nasabah diakhir hari.
    The challengesSaat melakukan penjualan terhadap nasabah menjadi tantangan baru.
    5.0
    Customer Service
    Apr 2025
    Karawang West JavaLess than 1 year in the role, current employee
    saya sangat senang dapat membantu permasalahan nasabah yang datang ke cabang :)
    The good thingsSaya suka bertemu dengan berbagai orang dan dapat mengenal berbagai karakter yang berbeda setiap harinya.
    The challengessaat harus pulang larut malam.
    5.0
    Branch Operation Supervisor
    Feb 2025
    West Jakarta Jakarta
    kerja cerdas dan keja keras dalam menghadapi tantangan pekerjaan
    The good thingsMemastikan kegiatan operasional kantor Cabang berjalan dengan baik dan lancar. Menyajikan Laporan Keuangan dan sub GL kantor Cabang yang akurat dan tepat waktu. Mengontrol persedian produk dan memastikan selalu tersedia di Cabang.
    The challengesDalam lingkungan kerja yang sibuk dan beragam, konflik antara karyawan dapat terjadi. Branch supervisor harus memiliki keterampilan dalam menangani konflik dan memastikan bahwa situasi diselesaikan dengan baik tanpa mengganggu operasional cabang.
    5.0
    Sales Role
    Dec 2024
    Samarinda East Kalimantan1 to 2 years in the role, former employee
    Increase my communication skills, make my time management skills become much better, adding my knowledge about banking procedure in how to serve customers well and always oriented towards customers satisfaction, and always meet important peoples when maintain relationship between bank and big company like some company that run in coal mining, palm oil production, heavy equipment service, and many more.
    The good thingsGood evironment, solid teamworker, and rich-benefit job
    The challengesTarget oriented job, need to catch up much target in products within month
    1 person found this helpful
    2.0
    Assistant Manager
    Dec 2024
    Central Jakarta Jakarta
    This is Indonesia in a nutshell
    The good thingsGood bonuses and benefits in terms of financial
    The challengesVery strict bureaucracy, sometime being handed tasks that are in no way related to the initial job, feudalistic culture
    2 people found this helpful
    4.0
    BSSpv
    Nov 2024
    Central Jakarta Jakarta
    Pembelajaran
    The good thingsSemangat belajar dan bertanggung jawab
    The challengesKerja keras dan kerja tuntas
    1 person found this helpful
    3.0
    Direct seles KPR
    Aug 2024
    South Tangerang Banten3 to 4 years in the role, former employee
    Marketing
    The good thingsTeliti dan tekun dalam mejalankan tugas dari perusahaan
    The challengesPerusahaan kurang mendukung jika karyawan sudah maksimal menyelasaikan tugas
    1 person found this helpful
    5.0
    Internship (MSIB)
    Jul 2024
    South Tangerang BantenLess than 1 year in the role, former employee
    fun environment, opening up insights into the banking field, and good for people who want a career in banking.
    The good thingsGood Company in banking field company
    The challengesStrive to meet the bank's target every month
    1 person found this helpful
    5.0
    Solutions Analyst
    May 2024
    South Jakarta JakartaLess than 1 year in the role, current employee
    A good place to growth up your knowledge
    The good thingsGood Environment good collaboration
    The challengesNever ending project
    1 person found this helpful
    4.0
    Marketing Executive
    Feb 2024
    Bandar Lampung Lampung7 to 8 years in the role, former employee
    Menciptakan inovasi terbaru guna mningkatkan keuntungan perusahaan
    The good thingsMemajukan perusahaan dan memberikan kontribusi terbaik untuk perusahaan
    The challengesSiap berada dalam tekanan...dan siap bekerja disegala medan
    5.0
    Monitoring Staff
    Jan 2024
    South Jakarta Jakarta9 to 10 years in the role, former employee
    sangat luar biasa memberikan pengalaman bekerja yang membuka pola pikir lebih berkembang.
    The good thingslingkungan yang baik dan banyak ilmu dan pengalaman yang diterima selama bekerja.
    The challengesdalam menghadapi problem baik case internal ataupun external.
    5.0
    Bank Teller
    Nov 2023
    North Lampung Lampung3 to 4 years in the role, former employee
    sangat baik bagi pemagang karna akan mempelajari dan memiliki banyak pengalaman pelayanan bisnis dan relasi pelanggan
    The good thingsbudaya kerja perusahaan
    The challengesmenjamin kepuasan nasabahnya
    5.0
    Mortgage marketing
    Nov 2023
    Less than 1 year in the role, former employee
    Mortgage marketing
    The good thingsCanvasing and meet up client or developer
    The challengesAll the things about the target
    4.0
    Bank teller
    Oct 2023
    North Sumatra3 to 4 years in the role, former employee
    Kerja di bank itu semua terpaut sama waktu dan ketelitian.
    The good thingsHal baik yang dapat saya ambil dari pengalaman saya bekerja yitu saya terus dapat mengembangkan inovasi terbaru mengikuti zaman era digitalisasi. Hal yang tidak tau menjadi tau.
    The challengesSetelah memiliki pengalaman bekerja di perbankan, kesulitan yang saya alami yaitu sulitu untuk mendapatkan lingkungan kerja yang tidak toxic .
    5.0
    Loan Operation
    Sep 2023
    Yogyakarta Yogyakarta7 to 8 years in the role, current employee
    Peluang Karir dan Pengembangan Diri di Bank Mandiri
    The good thingsManajemen sangat memfasilitasi pegawai dalam hal pengembangan diri melalui program Mandiri Learning Carnival sepeti webinar dan modul - modul serta training online maupun offline yang secara periodik diselenggarakan melalui platform yang disediakan. Melalui program tersebut minat belajar pegawai seperti saya dan rekan - rekan menjadi meningkat, sehingga semangat kami untuk berkembang juga meningkat pula. Semoga program belajar online di Mandiri dapat terus ada sehingga dapat menjaga kualitas SDM pegawai.
    The challengesKendala klise yang terjadi di hampir seluruh unit kerja adalah sulitnya membagi waktu antara belajar/pengembangan diri dan menyelesaikan load pekerjaan yang masuk. Jika saya seorang Team Leader, saya akan memberikan satu hari dalam satu minggu hari kerja untuk pegawai menyelesaikan modul yang tersedia di platform eLearning Mandiri sesuai dengan pilihan passionnya.
    5.0
    PT GALANG MAS
    Aug 2023
    7 to 8 years in the role, former employee
    saya pernacustomer service officerh menjadi internal auditor,
    The good thingssaya bisa belajar untuk org yang bertanggung jawab,sebagai pimpinan dan sfat
    The challengesuntuk melobby kepala daerah agar memarkirkan dana APBD dan APBN yang belum di pakai,jadi dana bisa parkir di PT. Bank Mandiri Persero Tbk
    4.0
    Frontliner
    Aug 2023
    Jakarta1 to 2 years in the role, former employee
    Good company
    The good thingsGood work atmosphere
    The challengesGap of Career path between clerk and officer
    4.0
    Documentation staff
    Aug 2023
    South Jakarta Jakarta7 to 8 years in the role, former employee
    Perbankan
    The good thingsBisa mendapatkan pengalaman berdagang
    The challengesSulit menerka sifat orang lain
    5.0
    Personal banker
    Jul 2023
    Tanjung Pinang Riau IslandsLess than 1 year in the role, current employee
    PT bank mandiri
    The good thingsMenerima sangat baik
    The challengesLamaran kerja sangat sulit
    4 people found this helpful
    5.0
    Senior marketing executive
    Jun 2023
    Pengalamam kerja
    The good thingsPerusahaan plat merah yg selalu tumbuh baik di setiap tahunnya dengan kinerja perusahaan tentunya didalamnya banyak orang orang yg berkualitas, kesejahteraan untuk pegawai sangat di utamakan karena di saat terdampak corona perusahaan tersebut tetap membayar kewajibannya terhadap pegawainya.
    The challengesTidak ada kesulitan di setiap pekerjaan jika kita jalani dengan ikhlas, karena hal yg baru adalah tantangan untuk kita menyelesaikan tugas yg di berikan perusahaan kepada kita sehingga kita dapat ilmu yg baru di setiap pekerjaan yg baru kita selesaikan.
    2 people found this helpful
    5.0
    Branch Sales Supervisor
    Jun 2023
    Cileungsi West Java7 to 8 years in the role, current employee
    Pengalaman bekerja di PT. Bank Mandiri (Persero) Tbk
    The good thingsBekerja di Bank Mandiri memberikan saya banyak pengalaman dan ilmu di bidang perbankan. Memberikan saya pengalaman juga sebagai tim leader dan membuka peluang kepada saya untuk menjadi karyawan tetap yang tadi nya hanya sebagai pegawai outsourching dan hanya sebagau sales lapangan. Saat ini saya kurang lebih sudah 4 tahun menjadi Branch Sales Supervisor di Bank Mandiri.
    The challengesSaat ini saya ditempatkan di Cabang yang notabe nya berjarak jauh dari domsili tempat tinggal saya, kurang lebih jarak tempuh nya 53KM. Yang membuat saya sulit, Cabang tersebut masih dalam satu Area yg sama. Maka tidak ada tunjangan rumah dinas atau tunjangan transportasi lebih. Dan akses kendaraan umum dari rumah tinggal ke Cabang penempatan saya tidak ada.
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