A valuable, hands-on experience in driving digital banking adoption for local businesses.The good thingsI genuinely enjoyed the hands-on experience of working directly in the field. The opportunity to engage with over 200 MSME merchants, manage the end-to-end QRIS onboarding process, and see the immediate impact of my work in driving digital adoption for Livin' by Mandiri was incredibly rewarding.
The challengesThe coordination between field activities and internal reporting could sometimes be challenging. Improving the process or tools for real-time data input from the field could enhance efficiency and provide the team with even more timely insights for strategic planning.