Ulasan Perusahaan

    Bekerja di Quantum Media Communications Indonesia

    4.56 total penilaian
    5
    3
    4
    3
    3
    0
    2
    0
    1
    0
    100%
    Menilai gaji tinggi atau rata-rata
    83%
    Pegawai merekomendasikan perusahaan ini
    Work/Life balance
    4.2( 6 peringkat)
    Career development
    3.7( 6 peringkat)
    Benefits & perks
    3.7( 6 peringkat)
    Management
    3.2( 6 peringkat)
    Working environment
    4.0( 6 peringkat)
    Peringkat untuk Quantum Media Communications Indonesia dibagikan sebagaimana adanya dari karyawan sesuai dengan peraturan kami pedoman komunitas

    Ulasan

    Menampilkan 6 ulasan, diurutkan dari yang Terbaru
    Urutkan berdasarkan
    Terbaru
    4.0
    Call centre agent
    Jan 2022
    Jakarta7 hingga 8 tahun dalam jabatan tersebut, mantan pegawai
    Improve my listening skill
    Hal yang baikThis company was based in Melbourne and as my job was making inbound and outbound calls, I learned how to communicate with native speakers especially Australian who have unique accent and pronunctiation.
    TantanganTight schedule. Need two adjust time differences between two countries.
    4.0
    Customer care representative
    Nov 2021
    3 hingga 4 tahun dalam jabatan tersebut, mantan pegawai
    A Great Place for Bright Eyed Freshers until You Finally See Your Real Worth and Potentials
    Hal yang baikReally fresh graduate friendly, a good place to start your first ever job or a practice for working in an established company.
    TantanganUsing English on daily basis is already a challenge enough for those of you who aren't used to it, here you have to deal with australian native callers. They have unique accent. Also, during my time here, the management team needed a lot of work, honestly. Thanks to that kind of management quality, just the memory of working here triggers my anxieties. Thanks.
    1 orang merasa ini membantu
    5.0
    Contact Centre Agent
    Jan 2018
    1 hingga 2 tahun dalam jabatan tersebut, pegawai saat ini
    Customer Service yang cakap di bidangnya
    Hal yang baikPengalaman menghadapi tama yang kesal, marah dan terburu-buru. Membutuhkan ketenangan, kecakapan, sigap, teliti dan tepat pada sasarannya sehingga tujuan akhir dapat tercapai. Tamu merasa puas dan perusahaan juga mendapatkan keuntungan karena karyawan berhasil mencapai targetnya.
    TantanganApabila saran dari kita sebagai Customer Service tidak ditanggapi oleh atasan maupun oleh Perusahaan, sehingga keluhan dari customer tidak dapat tercapai. Prosedural Perusahaan yang begitu rumit kadangkala cukup memakan waktu lama sehingga tujuan akhir tidak berhasil secara penuh.
    5.0
    Call centre agent
    Oct 2017
    1 hingga 2 tahun dalam jabatan tersebut, pegawai saat ini
    Work smart, play hard
    Hal yang baikThe warmth and welcoming atmosphere makes you forget that you are there for business purposes, as all employees are attentive and supporting. No boundaries between the high-level employees and the entry-level. In some company, such environment may bring unprofessional and irresponsible staff, while in Quantum it only brings the more positive results to the company and all staff are able to achieve— even surpass—the benchmark in regard to quality.
    TantanganAs our clients are Australian based companies, our callers are mostly residing in Australia. We have to familiarize ourselves with Australian cultures and customs in which includes their unique accents and dialects for enabling us to give an excellent service in every call. Not all Australian citizens speak English as their first language, we deal with English speakers from other ethnics as well. Let me tell you; trying to figure out what the caller wants in Chinese or Indian accented English over the phone requires a lot of patience.
    1 orang merasa ini membantu
    4.0
    Customer care representative
    Mar 2017
    JakartaKurang dari 1 tahun dalam jabatan tersebut, mantan pegawai
    Awesome.
    Hal yang baikThey have welcoming supportive atmosphere and positive input to improve and develop their workers. A good place where you can have balance with your work and life.
    Tantanganworking with Australian English, especially their accents in active or passive ways. it could be very personal and they already have good and right person to help the newbies to overcome this issue I believe.
    5.0
    call centre agent
    Mar 2017
    sangat kekeluargaan dan membangun jiwa kerja sama,percaya diri,kejujuran dan kedisiplinan
    Hal yang baikrekan kerja yang erat seperti keluarga
    Tantangandisiplin waktu
    Ulasan Perusahaan yang ditampilkan di situs kami adalah pandangan dan opini penulis, tidak mewakili pandangan dan opini Jobstreet atau karyawannya. Jobstreet tidak memverifikasi kebenaran atau keakuratan ulasan dan tidak mendukung komentar apa pun yang diposting. Jobstreet menampilkan ulasan apa adanya dengan tujuan informasi semata untuk membantu kandidat menemukan pekerjaan.