Joined the IT team as a Junior Systems Analyst, focusing on technical writing and responsible for developing workflow automation systems, documenting IT procedures, modules, and work instructions, while also serving as the first-line technical support, overseeing user account management, permissions, and access controls across the enterprise.
Hal-hal baik• A mentor who is ready to provide guidance
• A supportive environment
• The latest licensed technology
• Professional development
• Team building activities
Tantangan• Digitizing various work systems that will be newly implemented using M365
• Adapting to division heads from different generations
• Several projects were completed using technologies/software that had not been previously encountered