Employees at Victoria Care Indonesia appreciate the excellent work-life balance with no pressure to work overtime, and the friendly, supportive work environment that emphasises a family culture. The absence of seniority culture makes the workplace inclusive, whilst solid teamwork and collaboration are evident throughout the organisation. Management is supportive and approachable, and the company provides a modern, millennial-friendly office with excellent facilities including a private gym and strategic location. Additionally, salary payments are consistently on time.
However, there are some areas for improvement, including career development and planning opportunities that could be enhanced. Several employees mention that SOPs require updating and can vary between branches, which affects consistency. The workload can be substantial, with frequent urgent requests and tasks beyond job descriptions. Some employees feel that salary increases are challenging to obtain and compensation could be more competitive. Inter-departmental communication could be streamlined for better efficiency, and branch employees note the difference in working schedules, as they work Saturdays whilst head office staff do not.