Tokopedia
    (117 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Online Media & eCommerce

    Company size

    1,001-5,000

    Primary location

    Wisma 77 Tower 2, 2nd Floor, Jalan Letjen. S. Parman, Slipi, Special Capital Region of Jakarta, Indonesia
    PT Tokopedia (www.tokopedia.com)is an Internet company that allows individuals and business owners in Indonesia to open and manage their own online stores easily and for free. Tokopedia provides a better online selling experience to the sellers, so that the sellers can provide a better online shopping experience to their customers.Our services have allowed hundreds of thousands of Indonesian small and medium sized enterprises (SMEs) to send millions of products every month to their customers throughout Indonesia.Tokopedia is the first Internet company in Southeast Asia that succeeded to close US $100 million in funding from SoftBank and Sequoia Capital. SoftBank is the investor behind the success of Alibaba, while Sequoia Capital is the investor behind the success of Apple, Google, Instagram, WhatsApp, and many other successful technology companies.We believe that we are in the process of building a world class technology company which fortunately happens to be in Indonesia.

    Gallery photos

    Reviews overview

    4.4117 ratings in total
    5
    59
    4
    44
    3
    12
    2
    0
    1
    2
    95%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends

    What’s it like working at Tokopedia?

    AI summary of recent reviews

    Employees at Tokopedia appreciate the positive work environment, with a supportive atmosphere, good facilities, and opportunities for socializing and growth. Teamwork and supportive colleagues are frequently highlighted, with teams working collaboratively towards goals. The company provides opportunities for learning and growth, with exposure to new technologies and experiences. Employees also indicate satisfaction with the benefits and compensation offered, including competitive salaries and bonuses.

    However, some potential challenges include a heavy workload and tight deadlines, particularly in fast-paced roles or during peak periods. There are also limited opportunities for career progression within the company, according to some reviews. Additionally, a few reviews mention issues with management and top-down decision-making processes.

    Recent reviews

    4.0
    Software Engineer
    Sep 2024
    South Jakarta Jakarta1 to 2 years in the role, former employee
    Good for rookies / fresh graduates
    The good thingsTeammates and exposure to technologies
    The challengesPromotion opportunity relatively low
    5.0
    Customer Service Representative
    Jan 2024
    Semarang Central Java3 to 4 years in the role, former employee
    easy, comfortable, fun
    The good thingsfun work, good environment and supports career path
    The challengesBecoming the best CFS is not an easy thing, so you can get bonus benefits and my own schedule
    1.0
    Customer service
    Mar 2023
    1 to 2 years in the role, former employee
    Bukan tempat yang baik untuk customer service
    The good thingsUpah kerja lebih tinggi dari perusahaan lain lingkungan kerja bersih aman. Fasilitas kerja seperti laptop, ruang training, ruang meeting tersedia
    The challengesPenilaian KPI untuk customer service berbeda dengan CS diperusahaan lain. Kesulitan mendapatkan kejelasan lama waktu bekerja. Bekerja dengan baik hasil memuaskan atau bekerja dengan buruk suatu saat akan dipaksa End of Contract.
    Ratings for Tokopedia are shared as-is from employees in line with our community guidelines
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