Swakarya Insan Mandiri
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    Swakarya Insan Mandiri
    (86 reviews)
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    Company Reviews

    Working at Swakarya Insan Mandiri

    4.086 ratings in total
    5
    29
    4
    33
    3
    21
    2
    1
    1
    2
    93%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(86 ratings)
    Career development
    3.6(86 ratings)
    Benefits & perks
    3.6(86 ratings)
    Management
    3.5(86 ratings)
    Working environment
    4.0(86 ratings)
    Diversity & equal opportunity
    2.8(5 ratings)
    Ratings for Swakarya Insan Mandiri are shared as-is from employees in line with our community guidelines

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    Showing 4 reviews for Semarang Central Java
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    1.0
    Telecollection
    Mar 2026
    Semarang Central Java4 to 5 years in the role, former employee
    Heavy workload with limited rest and uncertain job security.
    The good thingsThe only good thing is the hybrid working system.
    The challengesWork hours are quite long, often from 8 AM until 8 PM. Break time is limited to one hour which is divided into two 30-minute sessions, and flexibility for short breaks can be quite limited. The number of days off each month is also minimal. In addition, employment status is based on a partnership contract that is renewed every three months, which may create uncertainty for employees. Standard employee benefits such as health insurance and holiday allowances could also be improved to better support employee welfare.
    4.0
    PT. Swakarya Insan Mandiri - Agent Call Center
    Nov 2022
    Semarang Central JavaLess than 1 year in the role, former employee
    PT. Swakarya Insan Mandiri - Agent Call Center
    The good thingsTempat bekerja yang nyaman, bersih, dan kondusif. Dengan rekan kerja yang kompetitif, saling mendukung, dan positif vibes, serta didukung dengan Team Leader yang sabar, dan selalu membimbing dalam pelaksanaan pekerjaan.
    The challenges- Melakukan penagihan kepada customer yang kurang kooperatif, dimana customer tersebut tidak mau melakukan pembayaran tagihan - Melakukan panggilan kepada customer yang salah nomor, sehingga tidak tersambung dengan customer yang dituju
    1 person found this helpful
    5.0
    PT. Swakarya Insan Mandiri
    Aug 2021
    Semarang Central JavaLess than 1 year in the role
    Sangat memuaskan
    The good thingsDapat uang, dapat pengalaman, dan bisa bantu mengembangkan perusahaan dengan baik.
    The challengesBelum menemukan kesulitan.
    4.0
    Agent Call Center
    Feb 2017
    Semarang Central Java1 to 2 years in the role, former employee
    Agent Call Center
    The good thingsmemberikan pelayanan yang baik untuk nasabah. Lingkungan yang baik termasuk Teman-teman dan staff di perusahaan. Setiap hari ada hal baru yang menarik dan menantang.
    The challengesharus target perhari dan perbulan,harus target rata-rata 2 bulan per agent. nasabah yang sulit bayar. harus pintar negosiasi, harus sabar bila di marahin customer
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