Shangri-La Group
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    Shangri-La Group
    (51 reviews)
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    Company Reviews

    Working at Shangri-La Group

    4.751 ratings in total
    5
    37
    4
    12
    3
    2
    2
    0
    1
    0
    98%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(51 ratings)
    Career development
    4.3(51 ratings)
    Benefits & perks
    4.4(51 ratings)
    Management
    4.3(51 ratings)
    Working environment
    4.5(51 ratings)
    Ratings for Shangri-La Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 51 reviews sorted by most recent
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    5.0
    housekeeping
    Oct 2022
    pengalaman bekerja di Shangri-La hotel
    The good thingsdapat mempraktekan ilmu yang selama ini saya dapatkan saat di kampus terlebih saat mengambil sks perhotelan
    The challengesdalam mengusai pengerjaan memasang sprei kasur dan selimut, selebihnya saya dapat dengan mudah menguasainya
    5.0
    Room Service
    Jun 2022
    Amazing
    The good thingsWork Life Balance
    The challengesAttention to Details
    4.0
    Department: Front office
    Apr 2022
    Less than 1 year in the role, former employee
    The Wonderful experience at Shangri la Hotel Surabaya
    The good thingsI think so any good things who I can, Although I only training but in there we learn from the guests this very important is we have so many guests from foreign, and we are give the best service and handle like a family, the grist time I am in charge in here I have a problem namely is speaking, but after I am taking in here my basic communication Increase dramatically, Thanks a lot Shangri La Hotel Surabaya. We are family♥️
    The challengesTalking about problem until now I am must to be learn don't give up to learn language like mandarin, Hangul, and International language is English, but I want to be learn Group or independent so not easy for me because we must to try speaking Direct with people who can speak English, I think It's easier to learn.
    5.0
    Banquet waiter
    Mar 2022
    Surabaya East JavaLess than 1 year in the role, former employee
    Pengalaman Pertama
    The good thingsBanyak mendapatkan Pengetahuan untuk menyiapkan dan menangani Event, Set Up Function Room & Ball Room for event, Mengerjakan semua dengan Teamwork yang Solid dan paham dengan setiap job desk nya masing-masing. Belajar kreatif dan cekatan dalam melakukan/menghadapi apapun yang terjadi,
    The challengesDulu melakukan pekerjaan mengandalkan Tenaga dan Kekuatan saja, tp jika bekerja menggunakan Akal bisa jauh lebih efisien dan mudah, Melayani para tamu undangan untuk acara pernikahan dengan set up Dining Round Table dan kita sebagai F&B Service akan menyajikan setiap Makanan sesuai dengan urutan dr Appetizer, Main Course hingga Dessert, itu bener-bener harus selalu Fokus supaya makanan aman hingga di sajikan.
    5.0
    Housekeeping
    Mar 2022
    Pengalamaan kerja di hotel wisata niaga Purwokerto di bagian publik arean dan bagian housekeeping
    The good thingsyang saya sukai saat kerja menjadi roomboy
    The challengestidak ada kesulitan
    4.0
    Kitchen helper
    Feb 2022
    Jakarta1 to 2 years in the role, former employee
    Pernah menjabat menjadi live cook
    The good thingsMemasak untuk orang orang penting.
    The challengesSaat menerima reservasi dari anggota dubes dari berbagai negara
    5.0
    Waiter, Service Tamu,Admin assistant.dll
    Mar 2021
    Bekerja sejak 2017
    The good things-Disiplin Bekerja -Waktu Jam Kerja Teratur -Dapat Pengalaman yang banyak, Serta Dapat menjaga kekompakan Dengan Team -Dll
    The challengesTidak ada kesulitan
    4.0
    Department Head
    May 2020
    I am a proffesional chef and have lots of experiences expousure s and trainings.
    The good thingsI believe that I can make a good contribution on the company based on experiences
    The challengesTo make a good point of developing the business and trsining associates
    5.0
    Engineering
    Dec 2019
    1 to 2 years in the role, current employee
    Bekerja dengan serius
    The good thingsOrangnya baik baik
    The challengesTerkadang menemukan trouble di tempat sempit
    5.0
    Concierge
    Dec 2019
    3 to 4 years in the role, former employee
    sistem kerja
    The good thingsTeam work and familiarize
    The challengessaat high season and back to back
    5.0
    Kitchen helper
    Jul 2019
    1 to 2 years in the role, current employee
    Pengalaman Bekerja Paruh Waktu di Shangri-La Hotel Jakarta
    The good thingsKitchen staff yang ramah dan baik, tidak pelit untuk memberi tahu ilmu dalam mempersiapkan hidangan sampai menyajikan makanan yang akan dihidangkan, sanitasi dan hygiene sangat di tonjolkan dalam mengolah makanan
    The challengesKomunikasi menggunakan bahasa inggris
    5.0
    Operational manager
    Apr 2019
    Hospitable
    The good thingswork hard for inovation
    The challengeslets develope to make biger and biger
    5.0
    Control room officer
    Mar 2019
    1 to 2 years in the role, former employee
    Shangri-la jakarta
    The good thingsWhen do good you gonna give them reward
    The challengesJangan pernah membuat kesalahan
    5.0
    Head chef
    Mar 2019
    9 to 10 years in the role, former employee
    My experience so great and i am Practical craftsmanship
    The good thingsI have a good thing's in cooking and i want to share it with this company and i working with him and show my experience skill and show it what can i do
    The challengesI am still not working here but i pray to work here and share my experience skill with the company
    5.0
    Hostess
    Feb 2019
    Less than 1 year in the role, former employee
    Pekerjaam saya sebagai Receptionist Restaurant
    The good thingsTeamwork dan Hardwork
    The challengesKesulitannya adalah hanya butuh waktu lebih lama untuk menyelesaikan pekerjaan dengan sempurna.
    5.0
    Area manager
    Nov 2018
    3 to 4 years in the role, former employee
    I have great opprtunity from this information
    The good thingsVery simple to have a job opprtunity. Jobstreet give me a simple move to another company
    The challengesVery competance information jobs.
    4.0
    Front office
    Oct 2018
    Less than 1 year in the role, former employee
    I have learned many things
    The good thingsyou can learn many things about hospitality industry in this Shangri-La Hotel, Surabaya.. Humble, Kindness, Serving, Attitude, Knowledge, and many more which can you learn
    The challengesEveryday is a challenge, we meet different guest everyday. just keep open minded and be courage!
    5.0
    Waiter
    Aug 2018
    an excellent team player
    The good thingsThere's no differences at all from manager till daily workers, we are working together to get a successful of works
    The challengesThere's no difficult to do
    3.0
    ALL DAY DINING RESTAURANT
    Jul 2018
    a great place to develop your mentality and skill
    The good thingspeople are nice ,great places and environment
    The challengeshigh turn over manpower
    5.0
    Information technology
    Jul 2018
    7 to 8 years in the role, current employee
    Vast environment and great company to earn experiences
    The good thingsWonderfull people, great attitude, delighted person to meet business experiences.
    The challengesYou never want to stop working, there's always things to do from inside or to meet business needs. The company never let you do for nothing.
    4.0
    Pastry cook
    Jul 2018
    Less than 1 year in the role, former employee
    Friendly zone hospitality
    The good thingsRamah pada setiap orang, tak terkecuali terhadap pegawai-pegawai barunya.
    The challengesBeberapa hal teknis kecil, seperti peralatan ukurannya super besar
    5.0
    Purchasing
    May 2018
    1 to 2 years in the role, former employee
    I got lots of experience here
    The good thingsGood for experience seekers, reasonable salary, good benefits.
    The challengesThe challenge js only how you can deal with all of the head of departments that you assist and how to work with them.
    5.0
    Corporate Marketing Communication
    Mar 2018
    3 to 4 years in the role, former employee
    - Good environment, friendly coworkers
    The good thingsGood employee facilities & all you can eat meals.
    The challengesChallenging working culture.
    5.0
    Mk dan Gdm / sebagai casuel atau daily worker
    Mar 2018
    3 to 4 years in the role, former employee
    Kitchen job
    The good thingsShangrila hotel banyak sekali memberi saya pengalaman dalam berkerja terutama di bidang kitchen. Banyak hal yg bisa saya pelajari di sana bagaimana melayani tamu dan memasak dan menghidangkan makanan untuk mereka
    The challengesBerkerja di sebuah hotel bintang 5 pasti ada kesulitan\" tersendiri . Contoh saat berkerja dengan orang\" yang selalu melimpahkan perkerjaannya kepada orang lain atau dengan kata lain tidak bertanggung jawab penuh atas pekerjaannya
    5.0
    F&B server
    Feb 2018
    1 to 2 years in the role, former employee
    Saya sangat senang dengan bidang F&B
    The good thingsKarna karyawan nya ramah,kreatif dan kompak bekerja dengan team..
    The challengesSelama saya bekerja kalau ada kesulitan saya akan mengatasinya semampu saya...
    4.0
    Service Center
    Feb 2018
    7 to 8 years in the role, former employee
    Tempat kerja yang bagus
    The good thingsFasilitas dan tunjangan karyawan yang bagus.
    The challengesPromosi untuk jadi karyawan tetap cukup sulit.
    5.0
    Finance - Purchasing Service Associates
    Nov 2017
    1 to 2 years in the role, current employee
    Place for get all experience
    The good thingsI can develope to be a good person, have good skill, know how to work professional, know time for work hard, and time for joke. Even i just 1 year working here, i get so much experience working here. How work with colleague from other country (Japan, Malaysia, Singapore, and Europe), and every colleague have different style when working.
    The challengesIf you never work in this property (Hospitality), you will so much preassure comes. This job sale a service a guest 24 hours. So you must ready to get heart attack when your time go home, and your colleague come to help for other jobs. A simple thing to say, you job never done even 1 times.
    1 person found this helpful
    4.0
    Front office
    Sep 2017
    Less than 1 year in the role, former employee
    Magang kerja untuk ank SMK perhotelan
    The good thingsKantin untuk makanan semua pegawai karyawan dari yg berjabatan rendah sampai manajer paling atas sekalipun di samakan semuanya. Tidak ada pilih kasih.
    The challengesHanya kesulitan kecil yang biasa di dapat di tempat kerja
    5.0
    Service manager
    Sep 2017
    current employee
    Great environment
    The good thingsRespect each other
    The challengesA lot of rooms number
    4.0
    part Time Crew
    Sep 2017
    1 to 2 years in the role, former employee
    Part Time Crew di Hotel Shang Ri-La Jakarta
    The good thingssaya dapat banyak bekerja disini terutama pada saat event/pesta dimulai
    The challengessaya kesulitan bekerja karena keterbatasan jumlah alat yang bisa digunakan sehingga saya harus mencari hal lain yang dikerjakan
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    Central Jakarta JakartaSurabaya East Java