Employees at Rich Products Indonesia appreciate the cooperative and supportive teams, where everyone helps each other regardless of background. The fun working environment encourages creativity and open-mindedness, and employees have the opportunity to be exposed to an international working environment. The salary is competitive, and other benefits are good. The company has a family culture with little hierarchy between superiors and staff, and employees appreciate the flexibility in working hours and the ability to come to the office at any time.
However, there are some potential challenges. Some employees find the Director of Sales' instructions difficult to understand, as their words and actions do not always align. There are instances where employees are given tasks with no sense of urgency, even during holidays or public holidays. As a new company in Indonesia, there is a need to adjust and localize procedures from the World Headquarters. The company lacks standard operating procedures and salary standards, leading to decisions being made based on personal preferences rather than company needs. There is a perceived lack of clear company goals, with each department working based on their own instincts. Additionally, some employees feel that the Board of Directors lacks understanding of how to run a good company.