Employees at Pelita Harapan University Surabaya appreciate the benefits offered, such as tuition assistance for their children and scholarships for staff. The university upholds Christian values, which employees find positive. Reviewers highlight the good facilities, such as sports facilities, and the comfortable working environment. Employees feel they can experience personal growth, both spiritually and professionally, through training and development opportunities. The university is seen as a suitable workplace for women with families, suggesting a good work-life balance.
However, some potential challenges include a perception that career progression can be slow, as people tend to work at the university for a long time. There are also concerns about changes in management structure and a perceived lack of organisation. A few reviewers mention that bonuses and salary increases could be improved, although this may depend on individual circumstances.