Employees appreciate the supportive owner and senior management who provide opportunities for personal development, along with a collaborative team environment that fosters a family-like atmosphere. The five-day work week with weekends off offers good work-life balance, and the company provides learning opportunities in a growing business environment. Notably, the company demonstrated job security by avoiding lay-offs during COVID-19.
However, there are some areas for development, including management consistency as decisions and rules may change frequently. The recruitment process could be more systematic and merit-based, whilst compensation structures may not always fully reflect workload increases. Work distribution can be uneven at times, and standard operating procedures are still being refined. Additionally, technical documentation is primarily in Chinese, which can present language considerations for local staff.