WE TAKE OVER ALL THE HASSLE of arranging, planning and executing Logistics & Supply Chain strategy for their commodities.The good things…From our customers' hand to ours, so they can harness their time for something they're actually experienced on.
My key responsibilities as customer resolution executive & documentation are within Third Party Logistics (3PL) Supply Chain Management scope of clients, specifically Value Added Services i.e. Intermodal, Customs Clearance and Brokerage for Export & Import (International Shipping & Trade) matters, arranging delivery & pre-execution affairs, maintaining constant and smooth communication remotely in relating premises e.g. vendors, ports, warehouses, container terminals. customs house, and so forth.
In addition, I and my team and continuously adapting and complying to ever-changing regulations and upliving the high company's standards, under the new Cargo Delivery team after recent merger from some of Damco functions into One Maersk. Analysing, testing and implementing new systems, process, methods or solutions as a way to pursue Lean & attain Kaizen in any aspect.
The challengesDepends on the delivery & booking order season, your workflow could actually change dynamically. On a low season you could even use your time for learning new subjects or deepens your specialty, but when it comes to peak season, all of your team goes home by 7 at a minimum. This company is trying to implement kaizen and continuous improvement, but there are some typical Indonesian people that don't even want changes and letting waste be a waste. "It's common practice here" they said.