Employees at Lotte Shopping Indonesia value the opportunities to learn new skills in retail and wholesale operations, with supportive and friendly colleagues who are willing to train and guide newcomers. The company offers competitive remuneration and benefits, including private insurance and family benefits, along with good career progression opportunities through a clear organisational structure and regular branch openings. Many appreciate the supportive work environment with a family-like atmosphere.
However, there are some potential challenges, such as management decisions that may be influenced by personal preferences and a faster-paced Korean management style that differs from local working culture. Working hours can be long, with expectations for overtime and weekend work without additional compensation in some divisions. The workload can be demanding with multi-tasking requirements and high targets, particularly during busy seasons. Additionally, there are many approval processes and regulations that can affect work efficiency, and a hierarchical culture exists in some areas of the organisation.