Company Reviews

    Working at Kin Long Hardware Indonesia

    4.26 ratings in total
    5
    3
    4
    1
    3
    2
    2
    0
    1
    0
    100%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(6 ratings)
    Career development
    3.3(6 ratings)
    Benefits & perks
    4.0(6 ratings)
    Management
    3.2(6 ratings)
    Working environment
    4.0(6 ratings)
    Diversity & equal opportunity
    4.5(2 ratings)
    Ratings for Kin Long Hardware Indonesia are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Sales Engineer Assistant
    Sep 2025
    North Jakarta Jakarta1 to 2 years in the role, current employee
    Workload: For stock checking, pricing, and quotation preparation, these tasks are handled individually, in addition to outside client visits. Sometimes the workload feels overwhelming when everything comes at once (hehe). Brief Experience (5 months, since April): Colleagues respond quickly to questions and provide helpful guidance. Age differences are not a barrier to teamwork. However, due to the large number of products, it takes significant time to fully understand the range.
    The good thingsThere seems to be no boundary when it comes to discussion. I can directly consult with senior technical staff regarding product matters, and management is also open to discussion, which creates a very collaborative atmosphere.
    The challengesChallenges: a. Product classification is still quite difficult to understand, mainly because of the wide variety of items. b. Since the products are not ready stock, I often need to check back and forth with the technical team to confirm whether certain items can be combined, for example, to build a complete door or window integration set based on customer requests. This usually requires proposing alternative ready products that may be suitable.
    5.0
    Sales Engineer
    Sep 2025
    Central Jakarta Jakarta3 to 4 years in the role, current employee
    Kinlong sebagai One-Stop-Solution for Building Hardware mempunyai potensi besar dalam mengembangkan bisnisnya di Indoneisa
    The good thingsPT Kinlong Hardware Indonesia merupakan perusahaan Indonesia yang terafiliasi dengan Guangdong Kinlong Hardware Products Co., Ltd. Pengalaman bekerja dengan orang dari negara lain jadi pelajaran yang berharga karena dapat melihat dari sudut pandang dan budaya baru dalam melakukan suatu pekerjaan. Kinlong juga memiliki variasi produk yang sangat luas, sehingga saya sebagai sales tidak akan kehabisan bahan terkait urusan penjualan. Kinlong juga sudah memiliki sistem terintegrasi terkait internal system, sehingga setiap pekerjaan dapat dipertanggung jawabkan. Kinlong juga memiliki gudang di Indonesia, dan pengiriman rutin setiap bulannya, sehingga saya sebagai sales dapat memanfaatkan hal tersebut untuk mengirim barang-barang baru.
    The challengesTantangan terberat untuk sales dimanapun pasti target :) apalagi Kinlong yang target marketnya adalah project, yang akan tergantung sekali dengan ketersediaan project di Indonesia. Tantangan berikutnya adalah komunikasi dengan Headquarter (HQ). Staff di HQ tidak semua dapat berbahasa inggris dengan baik, sehingga komunikasi perlu intense agar tidak terjadi miss komunikasi.
    3.0
    Sales representative
    Feb 2023
    Less than 1 year in the role
    Good support from fellow colleague, but confusing management decision making. Go only for the money
    The good thingsThe salary payout is massive for fresher especially this company has no restrictions for having our commission money. Reimbursements cover most of our duty but slow paid (really slow). The working culture is great, our fellow team member and or seniors will guide us as long as we are not getting in their way. For most of the time the working atmosphere is very friendly, and quiet. We will learn a lot of things especially if we are in sales position. You will have massive advantages if you are active in English and Chinese
    The challengesThis company has very confusing decision making especially from management. We feel like all of the decision result advantages on one sided only and it has to do with very strong office politics. The company will tricked you for having marketing team while they have none. Most of the time, you will feel like working for this company but with no clear future. The system are very sluggish and not very intuitive. Some of the systems only available in Chinese and they have very basic English, potentially leads to misunderstanding, and it has happened not in once or twice and the result is sometimes fatal for the salesman.
    5.0
    Sales representatives
    Nov 2019
    Less than 1 year in the role, current employee
    business to business
    The good thingsketika sedang mengerjakan proyek besar seperti proyek komersial building (Apartement,Hotel,Mall)
    The challengeskonfigurasi hardware terhadap suatu proyek berbeda atar satu proyek dengan proyek lainnya
    3.0
    Warehouse supervisor
    Jul 2019
    3 to 4 years in the role, current employee
    Pengembangan skill dan leadership
    The good thingsBanyak berkembang dan mencoba inovasi. sehingga segala ide tersalurkan dengan baik, dimana kita bisa berkembang dengan menyarankan peraturan dan membuat prosedur serta SOP yang akan dijalankan. dan diberikan keluasaan dalam menghadapi permasalah dengan solusi dari diri sendiri
    The challengesuntuk manajemen disini agak kurang baik karena kepempimpinan maju berlandaskan dengan negara china, sehingga beberapa peraturan di indonesia belum bisa diterapkan, membuat kerancuan dalam aturan yang biasa ditemukan oleh pekerja Indonesia, dalam hubungan komunikasi pun agak sulit karena mayoritas pengguna bahasa mandarin, berbicara dengan bahasa inggris pun masih banyak miskomunikasi
    2 people found this helpful
    5.0
    Sales representative
    Oct 2017
    1 to 2 years in the role, current employee
    Great management, good environment, great friends
    The good thingsWe all do our own business but when someone needed help, each of us will help
    The challengesLearning about very very very much product that company produce and how to convince client to try our product because we don;t have stock here in Jakarta.
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