Employees at Katamata appreciate the learning opportunities, particularly in marketing, and the good work-life balance with a 5-day work week, overtime pay, and bonuses. They value the teamwork and positive culture, working with great colleagues in a supportive environment. The leadership is seen as good, with a family-like approach, and the work environment is comfortable and conducive to achieving targets.
However, some roles involve direct customer service, which can be demanding. Employees may be required to conduct inventory stock-taking or work with a high level of focus and attention to detail, which can be challenging. There is sometimes pressure from management on tasks, which can be mentally taxing. The standard working hours may not suit everyone, and some processes are manual and not modernized, which can be less efficient. Additionally, employees may occasionally be required to work outside their job scope.