HM Sampoerna
    (509 reviews)

    Company Profile

    Company overview

    Industry

    FMCG Manufacturing

    Company size

    More than 10,000

    Primary location

    Jl. Rungkut Industri Raya No. 18 Surabaya 60293 - Indonesia
    PT HM Sampoerna Tbk. (Sampoerna) is the leading tobacco company in Indonesia, producing and distributing some of the best-known kretek (clove) cigarette brands namely Sampoerna A, Sampoerna Kretek, Sampoerna U, and the “King of Kretek” Dji Sam Soe. Sampoerna is a PT Philip Morris Indonesia (PMID) subsidiary and a Philip Morris International Inc. (PMI) affiliate, the world’s leading international tobacco company. In 2018, Sampoerna achieved a 33% share of the Indonesian cigarette market.Sampoerna’s vision is symbolized in the “Three Hands Philosophy” The Hands represent our key stakeholders: adult smokers, employees & business partners, and society that we must embrace to reach the goal of becoming the most respected company in Indonesia. Our objective is to deliver high quality products to adult consumers; provide competitive compensation and good working conditions for employees; build strong relationships with business partners; and give back to society at large.Our experienced management team leads 25,943 permanent employees of the Company and its subsidiaries. In addition, Sampoerna contracts 38 Third Party Operators (TPOs) that employs about 39,200 people throughout Java to handle its Hand-Rolled Kretek Cigarettes (SKT). The products are marketed through 114 sales and distribution centers across Indonesia.Disclaimer: Our LinkedIn page aims to foster conversations around work & jobs at Sampoerna. It’s not to market, advertise or promote our products or brands. Please access our privacy notice at https://www.pmi.com/privacy-notice to learn more about how we collect and process your information.Our other accounts: LinkedIn: PT HM Sampoerna Tbk., Facebook: insideSampoerna, Instagram: insideSampoerna, Twitter: insideSampoerna, YouTube: PT HM Sampoerna Tbk.Announcement: Please beware of recruitment fraud. Our appointed consultant & us never collect any money from candidates, nor require them to pay any travel expense. We will take legal action for those who use our company name for unlawful purposes.

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    Reviews overview

    4.5509 ratings in total
    5
    283
    4
    192
    3
    28
    2
    3
    1
    3
    99%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends

    What’s it like working at HM Sampoerna?

    AI summary of recent reviews

    Employees at HM Sampoerna appreciate the excellent compensation and benefits package, including competitive salaries and comprehensive health coverage for families. The company offers abundant career development opportunities with clear advancement paths and extensive training programmes. The work culture is professional and supportive, emphasising teamwork and appreciation, whilst maintaining high standards of compliance and clear operational procedures. Employees value the continuous learning opportunities that help them develop new skills and knowledge.

    However, there are some aspects to consider, such as the substantial workload with tight deadlines that may occasionally lead to extended working hours. The competitive environment, both within the industry and for internal career progression, requires consistent high performance. The dynamic and fast-paced nature of the work demands quick adaptation and flexibility in managing changing priorities. Additionally, performance targets are ambitious, reflecting the company's commitment to excellence, which can be challenging for employees.

    Recent reviews

    5.0
    Brand Ambassador IQOS
    Apr 2026
    Denpasar BaliLess than 1 year in the role, former employee
    Pengalaman kerja yang seru, menantang, dan banyak ngasah skill komunikasi serta sales saya.
    The good thingsSelama bekerja sebagai Brand Ambassador IQOS di PT HM Sampoerna, saya sangat menikmati kesempatan untuk berinteraksi langsung dengan berbagai tipe pelanggan dan membangun hubungan yang positif dengan mereka. Saya merasa senang ketika dapat membantu konsumen memahami produk IQOS dengan lebih baik, terutama dalam menjelaskan keunggulan serta cara penggunaannya secara tepat. Saya juga merasa bangga bisa menjadi bagian dari tim yang profesional dan suportif, di mana kolaborasi dan saling membantu menjadi hal yang utama. Lingkungan kerja yang positif ini membuat saya semakin termotivasi untuk memberikan performa terbaik dalam setiap aktivitas yang saya jalankan. Secara keseluruhan, pengalaman ini tidak hanya meningkatkan keterampilan interpersonal saya, tetapi juga memberikan pemahaman yang lebih luas tentang dunia marketing dan customer engagement.
    The challengesSalah satu tantangan selama kerja sebagai Brand Ambassador IQOS adalah target yang cukup tinggi, jadi harus terus konsisten perform tiap hari. Selain itu, ketemu berbagai macam karakter konsumen juga kadang challenging, apalagi kalau harus edukasi produk ke orang yang belum tahu atau masih ragu. Kadang juga ada kendala di komunikasi soal update promo atau program, jadi akan lebih baik kalau informasinya bisa lebih cepat dan merata. Tapi secara keseluruhan, tantangan ini justru bikin saya jadi lebih terbiasa menghadapi berbagai situasi di lapangan.
    5.0
    Supervisor Penjualan
    Jun 2025
    Gorontalo City Gorontalo4 to 5 years in the role, former employee
    Recommended Company for your career
    The good thingsCulture Kerja yang Bagus, Profesional dan Budaya Apresiasi yang tinggi. Benefit yang tinggi karena salah satu perusahaan Multinasional yang besar di Indonesia
    The challengesMemanage Load kerjaan yang cukup tinggi dengan deadline yang berdekatan. Sehingga dampaknya ke Work Hours yang sering pulang Malam.
    5.0
    Retail Engagement Executive
    Feb 2025
    Ternate North Maluku1 to 2 years in the role, former employee
    banyak pelajaran berharga yang dimulai dari perusaahan ini. Karyawan dibekali dengan pemahaman teory dan data yang mendalam sebelum eksekusi ke lapangan. Terrytory Management, Distribusion Level, Channel Development DLL
    The good thingsLingkungan kerja dan tim yang support
    The challengescover area yang sangat rural
    Ratings for HM Sampoerna are shared as-is from employees in line with our community guidelines
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