Manage and resolve the complaint and escalate to supervisor/manager if needed
Manage and resolve the complaint and escalate to supervisor/manager if needed
21d ago
21d ago
Halodoc
(17 reviews)
Company Profile
Company overview
Website
Industry
Healthcare Services
Specialities
Comprehensive Healthcare Ecosystem, Innovative Technology Solutions, Accessible Healthcare, Reliable Medication Delivery, Convenient Home Lab Services
Company size
1,001-5,000
Primary location
Halodoc Office - Jl. H.R. Rasuna Said Kav.B 32-33, Kuningan, Jakarta 12940
Halodoc is a health-tech platform with a mission to simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application. Halodoc’s innovative technology, nimble services, and patient focus enable a host of solutions including 24/7 doctor teleconsultation; medicine purchase & delivery; lab services at home; and strong CS.Halodoc is the 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most Innovative HealthTech Startup in Asia, a testimony to a team of compassionate, innovative, trustworthy and agile people who take ownership of their work in building the most trusted digital healthcare company.
Jobs at Halodoc
Based on your search activityLead end-to-end pharmaceutical and inventory operations to ensure reliability, compliance, and quality across all healthcare services.
Lead end-to-end pharmaceutical and inventory operations to ensure reliability, compliance, and quality across all healthcare services.
18h ago
18h ago
Featured
Simplifiying Access to Healthcare for Indonesia
Gallery photos
Reviews overview
3.717 ratings in total
5
6
4
4
3
4
2
2
1
1
100%
71%
What’s it like working at Halodoc?
AI summary of recent reviews
Employees at Halodoc appreciate the comfortable office and flexible work environment, as well as the opportunities to learn and gain new experiences, especially for entry-level employees and interns. Reviewers highlight the good teamwork and supportive colleagues, and value the employee benefits offered, such as health insurance and good salaries.
However, some potential challenges include a high workload and pressure, particularly in certain roles. Employees need to be able to adapt quickly to changing job responsibilities and requirements. Working in a multicultural environment can sometimes lead to communication challenges due to cultural and language differences. There are also concerns about limited career growth opportunities and a lack of clear career paths within the company.
Recent reviews
4.0
Apoteker
Feb 2025South Jakarta JakartaLess than 1 year in the role, former employee
Learning how start up in Telepharamcy is working
The good thingsTeam working. As time Management with online client.
The challengesUnlike did't cooperative other employe
3.0
Teknisi Apoteker
Jan 2025Central Jakarta Jakarta1 to 2 years in the role, current employee
Orang yang kurang kompeten ditempatkan sekelas Area Manager, bagian HR need to be humbled down; kurang bisa memposisikan kerja lapangan seperti apa sehingga keluar rules yang aneh.
The good thingsAdanya asuransi kedua selain BPJS tentu merupakan suatu privilege bagi seorang karyawan.
The challengesRules yang mudah berubah, serta kadang diluar nalar.
2.0
Customer Service Insurance
Dec 2023South Jakarta JakartaLess than 1 year in the role, former employee
Jenjang karir yang sangat bagus, namun harus dibutuhkan keterampilan khusus untuk bisa dekat dengan atasan dan sangat cekatan dalam bekerja serta mampu menerima tekanan yang ada
The good thingsMenerima karyawan dari segala background tanpa pandang bulu.
The challengesHarus mampu berorientasi kerja secara cepat dan tidak boleh melakukan kesalahan dalam bekerja
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