Global Excel
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    Global Excel
    (3 reviews)
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    Company Profile

    Company overview

    Website

    Global Excel

    Industry

    Business Support Services

    Specialities

    Third Party Administrator, BPO, Travel Insurance, Healthcare Industry

    Company size

    101-1,000

    Primary location

    AD Premier Buidling,16th Floor. Jl. TB Simatupang No.5, Ragunan, Pasar Minggu, Jakarta Selatan 12550
    Global Excel in Indonesia (PT Prima Sarana Jasa) is a third-party administrator (TPA) with over 2 decades of experience in the Indonesian healthcare market.Global Excel provides payers with a consultative approach to cost-effective, quality care programs through a single partnership. We deliver seamlessly tailored solutions 24/7 through our customer service and medical professionals by providing access to our network of certified healthcare facilities, ensuring highly effective cost containment.At Global Excel, we’re aiming to transform and simplify access to quality healthcare. We strive to exceed customer expectations in everything we do.

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    Reviews overview

    4.73 ratings in total
    5
    2
    4
    1
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Global Excel?

    AI summary of recent reviews

    Employees at Prima Sarana Jasa value the supportive team environment and comfortable work atmosphere, with a family-like bond among colleagues. They appreciate the learning opportunities available, allowing them to gain new knowledge and skills. However, some roles, such as medical claim analysts, require continuous learning and reading literature to perform effectively. Additionally, handling customer complaints can be challenging, particularly for those in customer-facing roles.

    Recent reviews

    4.0
    Medical Team/Claim Analyst
    Jan 2022
    Claim Analyst
    The good thingsGood Team,Good Discussion, Kekeluargaan yang baik antar staff, Lingkungan kerjanya sangat nyaman. Hanya karna one way jadi harus muter balik kalau dari arah buncit raya atau pondok indah
    The challengesHarus banyak baca literatur jika sebagai medical claim analyst. Atitude yang baik supaya cepat blend dengan rekan team.
    5.0
    Customer service
    Jul 2020
    3 to 4 years in the role, former employee
    Customer service executive
    The good thingsSaya sangat mencintai pekerjaan saya, saya senang melayani customer dengan baik meskipun terkadang ada customer yang complain,saya juga senang bekerja sama dengan team,
    The challengesMenangani pasien yg complain berat,
    5.0
    Staff finance & accounting
    Feb 2020
    5 to 6 years in the role, current employee
    Pengalaman Kerja
    The good thingsSaya banyak belajar di tempat ini, banyak pengetahuan yang saya dapat. lingkungan kerja yang baik dan kondusif, semua orang yang saling mendukung karir satu sama lain tanpa memandang jabatan atau status sosial.
    The challengessejauh ini tidak ada kesulitan yang saya alami
    Ratings for Global Excel are shared as-is from employees in line with our community guidelines
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