Employees at Global Assistance And Healthcare appreciate the enjoyable working environment with good colleagues and a conducive atmosphere. They value the learning opportunities available, gaining knowledge and experiences from interacting with others and handling various situations. The good management and support from senior staff are also appreciated, as well as the flexibility offered by the company.
However, there are several challenges faced by employees. The documentation process is seen as inadequate, with issues related to document storage. The shift work system can be challenging, with frequently changing schedules. There are also staffing challenges, with difficulties in finding replacements when employees take leave. Some employees have concerns about the benefits, particularly the lack of medical benefits. Additionally, there are issues with overtime compensation, with employees feeling that overtime fees are not being paid properly, leading to a lack of motivation. Employees have also noted high workloads, with long working hours and expectations to work more than 15 hours per day in some cases.