Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Company size

    1,001-5,000

    Primary location

    Jalan Sukarjo Wiryopranoto No.11 Maphar Taman Sari, West Jakarta, DKI Jakarta, Indonesia
    HistoryPT Express Transindo Utama Tbk., further referred as ‘Express Group’ or ‘the Company’, has built a reputation as one of the leading, most innovative and the biggest transportation service providers in Indonesia with experience of more than two decades.Express Group embraced a status of a public company through the implementation of Initial Public Offering (IPO) on Indonesia Stock Exchange on November 2, 2012, through which the Company released 1.05 billion shares or equal to 49.0% of total issued and fully paid-in Capital of the Company. The stake ownership in Express Group shows that PT Rajawali Corpora is the majority shareholder by dominating 51.0% from total share capital of the Company.As the corporate vision, Express Group has applied a unique partnership business model that offers mutual benefits for the company, partner drivers and the public in general. This business model has earned recognition from United Nations Development Program (UNDP) in 2008 for the contribution to the provision of jobs as well as economic development by empowering the public as the stakeholder.Express Group has also gained solid reputation for its professional management system to upgrade quality of services. Express Group realizes the importance of balance between service to partner drivers and to customers. For the company, driver are essential partners which make its taxi operating system different from other operators. We take brave steps by claiming our drivers as a partners as well as parts of the company and offer them to personally own the taxi unit they operate. In doing business, Express group diffuses the philosophy of building modern taxi company into the company culture in order to create a state where we exceed our customer's expectation.Product & ServicesThrough December 31, 2016, Express Group has managed more than 17,000 skilled drivers and a total of 9,740 fleet. With operational areas covering Jadetabek, Bandung, Medan, Surabaya, Semarang, Padang and Bali as well as Lombok through the associates, the Company successfully establishes a wide customer base representing various market segments through the delivery of regular taxi service, premium taxi, as well as Value-Added Transportation Business (VATB) including limousine and bus services.Express Group is optimistic with the prospect of the Company performance in the upcoming year as the stronger fundamental across the business lines that was established will create a room to grow the business in the future years. Meanwhile, there is still a huge potential for developing the transportation service along with the Company’s decision to focus its business development plans to support the government’ infrastructure development agenda.Benny Setiawan, President Director PT Express Trasindo Utama said, “We have maintained our full commitment in this industry for 20 years by continuing to create innovative products and services for our customers. The company is set to boost the quality of its services and with the strategic partnership, the performance in upcoming years will be better.

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    Reviews overview

    3.963 ratings in total
    5
    15
    4
    28
    3
    16
    2
    4
    1
    0
    89%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends

    What’s it like working at Express Transindo Utama?

    AI summary of recent reviews

    Employees at Express Transindo Utama appreciate the good teamwork and camaraderie among colleagues, as well as the enjoyable and comfortable work environment that feels like a family. The company provides opportunities for growth and allows employees to maximise their potential. Some employees also value the flexible working hours offered.

    However, the company is facing challenges such as declining revenue due to competition from online transportation services, leading to a reduction in the number of drivers and vehicles in operation. There are occasional communication issues and misunderstandings within the company. Some employees find the workload to be challenging, particularly in customer-facing roles. Additionally, working in a public service sector company means being prepared for operational challenges such as shift work and exposure to various weather conditions.

    Recent reviews

    3.0
    Teamleader callcenter
    Mar 2022
    Central Jakarta Jakarta3 to 4 years in the role, former employee
    Tempat bekerja yang cukup menyenangkan dan sulit di lupakan
    The good thingsSesama karyawan sudah seperti saudara
    The challengesJenjang karir blm jelas
    4.0
    Kalabahi-Nusa Tenggara Timur
    Aug 2021
    1 to 2 years in the role, former employee
    Pengalaman pekerjaan saya yang pernah saya lalui adalah pernah menjadi anggota Mitra BPS
    The good thingsSiap mengantar paket yang masuk
    The challengesSiap menerima tantangan saat bekerja
    5.0
    Head of departemen Driver Management
    Jun 2021
    Pengalaman Bekerja di Express Group
    The good thingsHubungan baik antar sesama karyawan sungguh kompak dan berjalan baik sekali
    The challengesPersaingan di Industri Transportasi disaat pandemi membuat keadaan keuangan perusahaan semakin sulit dan makin terpuruk
    Ratings for Express Transindo Utama are shared as-is from employees in line with our community guidelines
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