Employees at Citatah appreciate the high-quality and varied products, good leadership, and the valuable experience gained from working on major projects with big clients. The work environment is comfortable with good colleagues, and compensation is quite high for fresh graduates.
However, some challenges were noted, including conflicts in client management due to clients being assigned per project, complex bureaucratic processes hindering sales work, ensuring equal quality compared to approved samples, overtime without additional pay, impressing leadership for the best performance rating, and a need for better employee recognition to increase motivation.