Bank Central Asia
    (1732 reviews)

    Company Reviews

    Working at Bank Central Asia

    4.71732 ratings in total
    5
    1297
    4
    369
    3
    58
    2
    8
    1
    0
    99%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(1,7K ratings)
    Career development
    4.1(1,7K ratings)
    Benefits & perks
    4.5(1,7K ratings)
    Management
    4.4(1,7K ratings)
    Working environment
    4.5(1,7K ratings)
    Diversity & equal opportunity
    4.3(19 ratings)
    Ratings for Bank Central Asia are shared as-is from employees in line with our community guidelines

    reviews

    Showing 5 reviews for South Tangerang Banten
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    5.0
    Customer Service Officer
    Mar 2026
    South Tangerang Banten4 to 5 years in the role, former employee
    I enjoy working here because have good working system, build good leadership and communication
    The good thingsgood ecosystem to work
    The challengesmore digitalization and more automatic system
    5.0
    Customer service
    Jun 2023
    South Tangerang Banten5 to 6 years in the role, former employee
    REVIEW HALOBCA
    The good thingsAPLIKASI MENDUKUNG , REWARD BAGUS, SUASANA KERJA NYAMAN, FASILITAS MENDUKUNG
    The challengesTIDAK ADA KESULITAN
    1 person found this helpful
    4.0
    Customer service agent
    May 2023
    South Tangerang Banten1 to 2 years in the role, current employee
    My Experience
    The good thingsI learned about how to communicate with customers from different backgrounds, I also increased my communication skill by talking with customers, listening to their complaints, giving solutions to their problems, and giving education and explanation about products that they want to use.
    The challengesThere are 2 things that make me feel less comfortable in this place, namely work/life balance and prayer. In this place, I can't find a work/life balance, because the working hours are shifting, and the placement of holidays is also random, so I can't make time for other things, one of which is quality time with my family, especially my parents. And also I feel uncomfortable with doing worship because there are regulations that limit the time of worship. I am very disappointed because in my opinion, work and worship must be balanced, and worship is everyone's right. so I feel uncomfortable when my worship time is limited. I'm looking for a place that will tolerate worship and not give a limited time.
    5.0
    Customer service
    Feb 2023
    South Tangerang Banten3 to 4 years in the role, former employee
    Kenangan indah
    The good thingsMendapatkan pengalaman dan pembelajaran yang berharga selama bekerja di BCA, kantor yang serasa seperti rumah sendiri, rekan-rekan kerja yang supportif dan penuh kekeluargaan.
    The challengesDilatih untuk sabar dan tulus melayani setiap nasabah dengan berbagai karakter
    5.0
    Call centre agents
    Apr 2017
    South Tangerang Banten1 to 2 years in the role, former employee
    Menjadi Agen Perbankan di halobca
    The good thingsDapat membantu nasabah dalam setiap kesulitas dalam dunia perbankan terutama kesulitan menggunakan fasilitas e-channel bca, dan membantu nasabah membuatkan laporan perihal penipuan trx online agar para penipu online mendapatkan efek jera.
    The challengesawalnya saya merasa sulit karena di sana saya selain berbicara harus mengetik dan juga menggunakan apikasi untuk membuat laporan setiap keluhan nasabah, agar para nasabah yang mengadukan setiap keluhannya tidak terlalu lama menunggu
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