Deskripsi pekerjaan: (a) Menawarkan produk Asuransi Astra, (b) Menjalin relasi, (c) Bekerja sesuai target
Deskripsi pekerjaan: (a) Menawarkan produk Asuransi Astra, (b) Menjalin relasi, (c) Bekerja sesuai target
4h ago
4h ago
Astra Insurance
(139 reviews)
Company Profile
Company overview
Industry
Insurance
Company size
1,001-5,000
Primary location
Graha Asuransi Astra, Lebak Bulus, DKI Jakarta, Indonesia
Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.
Jobs at Astra Insurance
Based on your search activitySurveyor adalah salah satu garda terdepan kami. Para Surveyor akan memberikan para pelanggan kami layanan terbaik dalam hal klaim & survey...
Surveyor adalah salah satu garda terdepan kami. Para Surveyor akan memberikan para pelanggan kami layanan terbaik dalam hal klaim & survey...
9d ago
9d ago
Gallery photos
Reviews overview
4.4139 ratings in total
5
66
4
57
3
15
2
1
1
0
100%
88%
What’s it like working at Astra Insurance?
AI summary of recent reviews
Employees at Astra Insurance appreciate the opportunities for growth and ability to try new things, as well as the collaborative team environment. The company offers a good work-life balance, particularly with weekends off, and a competitive benefits package. However, some roles face a heavy workload with high performance expectations. There can be issues with management support and frequently changing priorities. Additionally, career advancement opportunities may be limited in certain areas.
Recent reviews
5.0
Insurance Administrator
Apr 2025Pematangsiantar North Sumatra4 to 5 years in the role, former employee
mendapatkan pengalaman yg cukup banyak dari menjadi admin, menghadapi komplain konsumen dan masih banyak lagi
The good thingsmemberikan solusi atas resiko yg dialami oleh konsumen pada saat masa kredit sedang berjalan
The challengesbanyak. apabila konsumen tidak terima asuransi ditolak, kita memberikan solusi dengan memberikan PSAKBI (Polis Standar Asuransi Kendaraan Bermotor Indonesia) dan menjelaskan secara detail dan soft spoken
3.0
Training Administrator Intern
Dec 2024South Jakarta JakartaLess than 1 year in the role, current employee
Pengalaman cukup mengesankan, tetapi dalam segi deskripsi pekerjaan rasanya kurang seimbang, dukungan sosial juga tidak terlalu bonding krn terlalu sibuk. Recommended untuk yang workaholic :D (bukan saya, tentunya).
The good thingsDiberi banyak kesempatan untuk mencoba hal baru, mudah berdiskusi
The challengesTuntutan pekerjaan banyak, sehingga kalau ingin mencari lingkungan yang work-life balance kurang disarankan :'), lingkungan sosial karena terlalu sibuk jadi kadang berasa individualismenya
3.0
Provider Management Officer
Dec 2023South Jakarta Jakarta1 to 2 years in the role, former employee
-Pekerjaan yang multitasking
-Harus pandai mencari muka ke atasan agar kinerja dapat nilai dengan baik
The good things-Menjalin relasi dengan Pihak Rumah Sakit dan Klinik
The challenges-Kerjasama tim yang kurang baik
-Section Head yang kurang support
-Karyawan outsourcing sulit untuk menjadi karyawan tetap
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