Employees at Aerotravel appreciate the new experiences they gain in public service and the opportunity to meet people with diverse characters. The colleagues are described as friendly, and the workload is considered manageable. The office location is strategic, and the workplace is comfortable, safe, and clean. The working hours generally follow the SOP, which is 8:30 AM to 5:00 PM.
However, there are some potential challenges, such as instances where employees have to work beyond regular hours, but not excessively, with a maximum of around 5:30 PM for staff. Additionally, some employees experience difficulties in serving customers for international ticket bookings.