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Listed twenty five days ago

Workforce Management Specialist / WFM Scheduler

at Elitez Pte Ltd

This is a Contract/Temp job

Tangerang, Banten
Rp 6,000,000 – Rp 7,000,000 per month
Support manpower forecasting and scheduling for contact centre operations using Excel/PPT and monitor key call centre KPIs.
25d ago•Expiring
Listed four days ago

WFM - Staff

at MitraComm

This is a Full time job

Kebayoran Lama, Jakarta
3. Berpengalaman minimal 1 tahun di bidang workforce management contact center 4. Menguasai Ms. Office (advance level) 5. Mampu membuat capacity...
4d ago
Listed twelve days ago

Workforce Management Specialist (WFM)

at PT PRIESMA MITRA JAYA

This is a Full time job

Tangerang, Banten
Rp 6.500.000 – Rp 7.500.000 per month
Forecast workforce demand, prepare call-center staffing schedules, and develop scheduling models and efficiency indicators.
12d ago
Listed twelve days ago

RTFM - RTFM

at MitraComm

This is a Full time job

Kebayoran Lama, Jakarta
1. Memantau kondisi operasional contact center secara real-time (call, chat, email, atau omnichannel). 2. Memastikan Service Level (SLA), Average...
12d ago
Listed more than thirty days ago

Lead Customer Excellence & Analytics

at Astro Indonesia
Be an early applicant

This is a Full time job

Kalideres, Jakarta
This role will act as the central intelligence and quality engine of the Contact Center. This role is responsible for driving continuous...
30d+ ago
Listed more than thirty days ago

Service Excellence and Workforce Management

at Astro Indonesia

This is a Full time job

Kalideres, Jakarta
This role will act as the operational control tower. Continuously monitor real-time contact volumes and wait times across all channels. Dynamically...
30d+ ago
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