Mengelola dispatch dan deployment tenaga kerja secara real-time, memastikan SLA tercapai, serta mengoptimalkan utilisasi manpower dan operasional
subClassification: Programme & Project ManagementProgramme & Project Managementclassification: Information & Communication Technology(Information & Communication Technology)
3. Berpengalaman minimal 1 tahun di bidang workforce management contact center 4. Menguasai Ms. Office (advance level) 5. Mampu membuat capacity...
subClassification: Customer Service - Call CentreCustomer Service - Call Centreclassification: Call Centre & Customer Service(Call Centre & Customer Service)
Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call - Melakukan pengecekan dan tindak...
subClassification: Customer Service - Call CentreCustomer Service - Call Centreclassification: Call Centre & Customer Service(Call Centre & Customer Service)