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Listed more than fourteen days ago

Unit Manager Operation (Contact Center)

di PT Transcosmos Indonesia

Ini adalah lowongan kerja Full time

Jakarta Selatan, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Lead and manage the daily operations of the contact center (inbound & outbound) to ensure performance targets are consistently achieved.
14 hari yang lalu
Listed more than four days ago

Quality Assurance Unit Manager

di PT Excelitas Technologies Batam

Ini adalah lowongan kerja Full time

Batam, Kepulauan Riau
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • Competitive Salary and Benefit
  • Company events and wellbeing programs
  • Reward, Recognition and Continuous Improvement Program
QA Unit Manager Quality Management System
4 hari yang lalu
Listed more than twelve days ago

Real Time Analyst / Workforce Management (RTA / WFM) -

di IGT Solutions

Ini adalah lowongan kerja Full time

Yogyakarta, DI Yogyakarta
Rp 4,400,000 – Rp 6,500,000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • Teamwork and Vibrant Environment
  • Excellent Opportunities for Career Development
  • Competitive remuneration package and benefits
Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.
12 hari yang lalu
Listed more than ten days ago

Senior Associate-Escalation Management

di LAZADA.CO.ID

Ini adalah lowongan kerja Full time

Indonesia
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
● Team Leadership & Development: Guide escalation management practices across the customer care organization, establishing best practices and...
10 jam yang lalu
Listed more than five days ago

National Service Manager - Carlcare Service Centre

di PT Transisi Mobile Indonesia

Ini adalah lowongan kerja Full time

Jakarta Barat, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • Good Benefits
  • BPJS
Handling Carlcare Costumer Service Centre to ensure costumer satisfaction
5 hari yang lalu
Listed more than six days ago

Staff Service Improvement (Mandarin Speaker)

di PT Global Jet Express

Ini adalah lowongan kerja Full time

Jakarta Utara, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Mengidentifikasi titik-titik masalah dalam pengalaman pelanggan selama proses pengiriman produk perusahaan, menyusun rencana perbaikan
6 hari yang lalu
Listed more than ten days ago

Merchant Issue Resolution Experience Manager

di PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia)

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Join our team and make a real impact! As the Merchant Issue Resolution Experience Senior Manager, you and your team will play a pivotal role in...
10 hari yang lalu
Listed more than eleven days ago

Customer Experience Manager

di Pengiklan Anonim

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Focus on Customer / Client Experience, Service Quality, Customer Care
11 hari yang lalu
Listed more than eighteen days ago

Senior Associate Business Operation Manager - Quality Assurance

di PT Trinusa Travelindo

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Quality Assurance Process: Implement quality assurance processes and methodologies to ensure consistency and effectiveness in customer...
18 hari yang lalu
Listed more than nineteen days ago

Customer Experience Head

di PT Solusi Identitas Global Net

Ini adalah lowongan kerja Full time

Sidoarjo, Jawa Timur
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • IT
  • Software ERP
Memimpin, mengawasi dan mengembangkan tim Customer Service & e-KYC Specialist Mampu menggunakan computer dan mengoperasikan software ERP
19 hari yang lalu
Listed more than thirty days ago

Senior Associate Customer Experience (Non-Flight)

di PT Trinusa Travelindo

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
The role function is to plan, develop, manage & lead the Service Assurance team for Experience product by a highly effective, skilled, and...
30+ hari yang lalu
Listed more than thirty days ago

Senior Associate Customer Experience (Flight)

di PT Trinusa Travelindo

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
The role function is to plan, develop, manage & lead the Service Assurance team for Experience product by a highly effective, skilled, and...
30+ hari yang lalu
Listed more than thirty days ago

Merchant Onboarding Experience Manager

di PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia)

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Join our team and make a real impact! As the Merchant Onboarding Experience Manager, you will play a pivotal role in driving positive merchant...
30+ hari yang lalu
Listed more than thirteen days ago

GA Manager & Customer Support - Retail - Jakarta - WFO (ID: 678829)

di PT. PERSOLKELLY Recruitment Indonesia

Ini adalah lowongan kerja Full time

Jakarta Barat, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
PERSOL Indonesia is currently looking for a GA Manager & Customer Support to be placed in one of our Japanese retail clients in the Jabodetabek area
13 hari yang lalu
Listed more than twelve days ago

Customer Service Manager (Logistics)

di PT Adecco Personnel Indonesia

Ini adalah lowongan kerja Full time

Jakarta Raya
Rp 12.000.000 – Rp 17.000.000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
This role is responsible for leading a team of Sea Logistics Customer Service Specialists, ensuring exceptional customer experience,
12 hari yang lalu
Listed more than five days ago

Call Center Operation Specialist

di PT. Indonesia Fintopia Technology

Ini adalah lowongan kerja Full time

Jakarta Selatan, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • Monthly Incentive
  • Snack Allowance
  • Private Insurance
Responsible for managing daily call center operations to ensure efficient service and customer satisfaction.
5 hari yang lalu
Listed more than thirty days ago

CX Design Journey & Process

di PT XL Axiata Tbk

Ini adalah lowongan kerja Full time

Kebayoran Lama, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management...
30+ hari yang lalu
Jadilah pelamar pertama
Listed more than twenty days ago

Customer Experience Trainer

di PT Concentrix Services Indonesia

Ini adalah lowongan kerja Full time

DI Yogyakarta
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Responsible for day-to-day functional direction of agents within the program training classroom environment
20 hari yang lalu
Listed more than twenty two days ago

WORKFORCE MANAGEMENT/WFM SCHEDULING ANALYST

di PT Mitracomm Ekasarana

Ini adalah lowongan kerja Full time

Semarang, Jawa Tengah
Rp 4.000.000 – Rp 4.500.000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
  • Proses recruitment & selection calon kandidat dilakukan secara online
  • Remunerasi dan benefit yang menarik
  • Karyawan akan diberikan laptop sebagai sarana kerja
Memiliki pengalaman kerja sebagai WFM di Layanan Contact Center 1 tahun
22 hari yang lalu
Listed more than six days ago

Head of Peace of Mind

di PT Electrolux Indonesia

Ini adalah lowongan kerja Full time

Jakarta Raya(Hibrid)
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
For more than one hundred years now, we’ve been working at the forefront of shaping lives for the better, developing products that meet people’s...
6 hari yang lalu
Listed more than twelve days ago

TikTok Shop by Tokopedia - BPO Management (BPO Incubation) - Indonesia

di TIKTOK PTE LTD (TIKTOK)

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
The BPO Incubation team is responsible for managing workflow efficiency and productivity within the BPO to ensure operational success. This team...
12 hari yang lalu
Listed more than twelve days ago

TikTok Shop by Tokopedia - BPO Management (Centralized Team) - Indonesia

di TIKTOK PTE LTD (TIKTOK)

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
The BPO Centralized team is responsible for designing and implementing BPO SOP and workflow to enhance BPO productivity & output. This team also...
12 hari yang lalu
Listed more than twenty six days ago

Customer Service

di PetroSYNC

Ini adalah lowongan kerja Full time

Jakarta Barat, Jakarta Raya
Rp 5.000.000 – Rp 6.000.000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Menjadi jembatan penghubung antara existing client, agar ketika mereka butuh pertolongan pertama ketika mendapatkan kendala saat menggunakan produk.
26 hari yang lalu
Akan segera berakhir
Listed more than fourteen days ago

Customer Support Manager

di Company Confidential

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
This role is responsible for leading a support team that provides front-line support to merchants. This role involves managing a team of support...
14 hari yang lalu
Listed more than thirty days ago

Dutch Speaking Customer Service for Fashion & Apparel Department

di Patrique Mercier Recruitment TR

Ini adalah lowongan kerja Full time

Bali
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative for the Fashion &...
30+ hari yang lalu
Jadilah pelamar pertama
Listed more than twenty two days ago

Tele Quality Assurance Specialist

di PT Wahana Ottomitra Multiartha (WOM Finance), Tbk

Ini adalah lowongan kerja Full time

Medan, Sumatera Utara
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Job Descriptions: Responsible for checking the quality of the Agent in conducting tele in accordance with applicable standard procedures. Informing...
22 hari yang lalu
Listed more than twenty six days ago

Admin Sales & Marketplace

di PT Citra Lestari Sempurna

Ini adalah lowongan kerja Full time

Jakarta Utara, Jakarta Raya
Rp 4.500.000 – Rp 5.000.000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
We are hiring! Admin Staff, pengalaman sebagai Admin Sales/Marketplace minimal 1 tahun, teliti, cekatan dan mampu bekerja cepat.
26 hari yang lalu
Akan segera berakhir
Listed more than thirty days ago

Product Growth Manager

di Company Confidential

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
As a Product Growth Manager, you’ll play a pivotal role in optimizing features and pushing growth within the Gojek app through different...
30+ hari yang lalu
Jadilah pelamar pertama
Listed more than eighteen days ago

Head of Customer Service

di PT Futurity Marketing International

Ini adalah lowongan kerja Full time

Denpasar, Bali
Rp 8.000.000 – Rp 11.000.000 per month
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
is a pivotal leadership role responsible for defining, developing, and executing the overall customer service strategy for the organization
18 hari yang lalu
Listed more than thirty days ago

Operation Specialist (Regulatory Support) - Global Payment

di Bytedance Inc

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Team Introduction The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction...
30+ hari yang lalu
Listed more than thirty days ago

Technical Baking & Cooking Specialist

di Indofood Group

Ini adalah lowongan kerja Full time

Ciracas, Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Memiliki kemampuan didunia baker dan dapat mendemonstrasikan produk dairy dalam pengaplikasian di baking & pastry. Jujur, Teliti, Visioner dan...
30+ hari yang lalu
Listed more than thirty days ago

Operation Specialist (BPO Management) - Global Payment

di Bytedance Inc

Ini adalah lowongan kerja Full time

Jakarta Raya
subClassification: Manajemen & DukunganManajemen & Dukungan
classification: Call Center & Layanan Konsumen(Call Center & Layanan Konsumen)
Team Introduction The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction...
30+ hari yang lalu
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