With the core value of “integrity-based, customer-oriented service” in mind, cabin crews always put customers first, and actively perform our commitment to delivering “smiling services, considerate services, and responsive services". We believe meeting the needs of customers is our top mission, customers’ satisfaction is the criterion by which our service is judged and making an impact on customers is our goal in our pursuit of service excellence. We serve our customers with sincerity, retain them with a true heart, return substantial benefits to them, and treat them with heartfelt care. We strive to create a cozy, comfortable in-flight environment for our customers.