{"loaderData":{"company-profile-root":{"name":"Quantum Media Communications Indonesia","isClaimed":true,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/a6e26cb726324a846f652e080688df0bb60d6a8f","coverImageUrl":"https://image-service-cdn.seek.com.au/8beae230528b4a98fd4e391c6d7e6c62927141bc"},"rating":{"count":6,"average":4.5},"id":"168554256280612","zone":"asia-4","totalJobs":0},"salaries":{"companyUrl":"http://www.qita.co.id","companyName":"Quantum Media Communications Indonesia","salarySatisfactionRating":100,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Quantum Media Communications Indonesia","organisationId":"436338","companyId":"168554256280612"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":6,"reviewsDateFrom":"2017-03-15T03:16:41.474Z","reviewsDateTo":"2022-01-22T05:26:30.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Karyawan di Quantum Media Communications Indonesia menghargai suasana yang ramah dan mendukung, menumbuhkan rasa kekeluargaan di antara rekan kerja. Perusahaan menyediakan keseimbangan kerja-hidup yang baik, memungkinkan karyawan untuk menjaga keseimbangan yang sehat antara kehidupan profesional dan pribadi mereka. Selain itu, Quantum Media Communications Indonesia menawarkan peluang untuk berkembang dan mengembangkan diri, mendorong karyawan untuk meningkatkan keterampilan dan memajukan karier mereka.

Namun, ada beberapa tantangan potensial, seperti kebutuhan untuk memahami aksen dan dialek bahasa Inggris Australia karena basis klien perusahaan di Australia, yang membutuhkan kesabaran dan penyesuaian. Bekerja dengan klien di zona waktu yang berbeda dapat menjadi tuntutan, karena karyawan perlu menyesuaikan jadwal mereka untuk mengakomodasi perbedaan waktu. Selain itu, karyawan mungkin menghadapi pelanggan yang frustrasi atau marah, yang membutuhkan ketenangan, keterampilan, dan presisi dalam menangani situasi tersebut."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"Asoka Cipta Digital","slug":"asoka-cipta-digital-168552240221607","id":"168552240221607"},{"name":"Kantar","slug":"kantar-168552709886560","id":"168552709886560"},{"name":"Parama Bayu Kreasi","slug":"parama-bayu-kreasi-168551915773978","id":"168551915773978"},{"name":"Bukuku Creative Solutions","slug":"bukuku-creative-solutions-168551718721899","id":"168551718721899"},{"name":"Axios International","slug":"axios-international-168555657979664","id":"168555657979664"},{"name":"Fujiyama Marketing","slug":"fujiyama-marketing-168555758234866","id":"168555758234866"},{"name":"Johanes Advertising","slug":"johanes-advertising-168557872056522","id":"168557872056522"},{"name":"Kong Creatives Studio","slug":"kong-creatives-studio-168549628324137","id":"168549628324137"},{"name":"Media Madani Utama","slug":"media-madani-utama-168558600745801","id":"168558600745801"},{"name":"Infocipta Polanusa","slug":"infocipta-polanusa-168553812529103","id":"168553812529103"},{"name":"Caberawit Pariwara","slug":"caberawit-pariwara-168554598667423","id":"168554598667423"},{"name":"Media Group","slug":"media-group-176577265039551","id":"176577265039551"},{"name":"Strategic DigitaLab Pte Ltd","slug":"strategic-digitalab-pte-ltd-168559237582616","id":"168559237582616"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":4.5,"count":6},"reviews":[{"schemaVersion":"1.0.0","title":"Improve my listening skill","createdAt":"22 Jan 2022","pros":"This company was based in Melbourne and as my job was making inbound and outbound calls, I learned how to communicate with native speakers especially Australian who have unique accent and pronunctiation.","cons":"Tight schedule. Need two adjust time differences between two countries.","overallRating":4,"id":"168691053237346","companyId":"168554256280612","jobTitle":"Call centre agent","employmentStatus":"7 hingga 8 tahun dalam jabatan tersebut, mantan pegawai","workLocation":"Jakarta","salarySummary":"Rata-rata","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Direkomendasikan","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Pengelolaan"}]},{"schemaVersion":"1.0.0","title":"A Great Place for Bright Eyed Freshers until You Finally See Your Real Worth and Potentials","createdAt":"18 Nov 2021","pros":"Really fresh graduate friendly, a good place to start your first ever job or a practice for working in an established company.","cons":"Using English on daily basis is already a challenge enough for those of you who aren't used to it, here you have to deal with australian native callers. They have unique accent.\nAlso, during my time here, the management team needed a lot of work, honestly. Thanks to that kind of management quality, just the memory of working here triggers my anxieties. Thanks.","overallRating":4,"id":"168680961364583","companyId":"168554256280612","jobTitle":"Customer care representative","employmentStatus":"3 hingga 4 tahun dalam jabatan tersebut, mantan pegawai","salarySummary":"Rata-rata","upvotes":{"count":1,"description":"1 orang merasa ini membantu","userIds":["507917571"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Tidak direkomendasikan","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Pengelolaan"}]},{"schemaVersion":"1.0.0","title":"Customer Service yang cakap di bidangnya","createdAt":"5 Jan 2018","pros":"Pengalaman menghadapi tama yang kesal, marah dan terburu-buru. Membutuhkan ketenangan, kecakapan, sigap, teliti dan tepat pada sasarannya sehingga tujuan akhir dapat tercapai. Tamu merasa puas dan perusahaan juga mendapatkan keuntungan karena karyawan berhasil mencapai targetnya.","cons":"Apabila saran dari kita sebagai Customer Service tidak ditanggapi oleh atasan maupun oleh Perusahaan, sehingga keluhan dari customer tidak dapat tercapai. Prosedural Perusahaan yang begitu rumit kadangkala cukup memakan waktu lama sehingga tujuan akhir tidak berhasil secara penuh.","overallRating":5,"id":"168718612367979","companyId":"168554256280612","jobTitle":"Contact Centre Agent","employmentStatus":"1 hingga 2 tahun dalam jabatan tersebut, pegawai saat ini","salarySummary":"Rata-rata","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Direkomendasikan","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Pengelolaan"}]},{"schemaVersion":"1.0.0","title":"Work smart, play hard","createdAt":"13 Oct 2017","pros":"The warmth and welcoming atmosphere makes you forget that you are there for business purposes, as all employees are attentive and supporting. No boundaries between the high-level employees and the entry-level. In some company, such environment may bring unprofessional and irresponsible staff, while in Quantum it only brings the more positive results to the company and all staff are able to achieve— even surpass—the benchmark in regard to quality.","cons":"As our clients are Australian based companies, our callers are mostly residing in Australia. We have to familiarize ourselves with Australian cultures and customs in which includes their unique accents and dialects for enabling us to give an excellent service in every call. Not all Australian citizens speak English as their first language, we deal with English speakers from other ethnics as well. Let me tell you; trying to figure out what the caller wants in Chinese or Indian accented English over the phone requires a lot of patience.","overallRating":5,"id":"168712634031145","companyId":"168554256280612","jobTitle":"Call centre agent","employmentStatus":"1 hingga 2 tahun dalam jabatan tersebut, pegawai saat ini","salarySummary":"Rata-rata","upvotes":{"count":1,"description":"1 orang merasa ini membantu","userIds":["507917571"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Direkomendasikan","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengelolaan"}]},{"schemaVersion":"1.0.0","title":"Awesome.","createdAt":"23 Mar 2017","pros":"They have welcoming supportive atmosphere and positive input to improve and develop their workers. A good place where you can have balance with your work and life.","cons":"working with Australian English, especially their accents in active or passive ways. it could be very personal and they already have good and right person to help the newbies to overcome this issue I believe.","overallRating":4,"id":"168680829440639","companyId":"168554256280612","jobTitle":"Customer care representative","employmentStatus":"Kurang dari 1 tahun dalam jabatan tersebut, mantan pegawai","workLocation":"Jakarta","salarySummary":"Rata-rata","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Direkomendasikan","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengelolaan"}]},{"schemaVersion":"1.0.0","title":"sangat kekeluargaan dan membangun jiwa kerja sama,percaya diri,kejujuran dan kedisiplinan","createdAt":"15 Mar 2017","pros":"rekan kerja yang erat seperti keluarga","cons":"disiplin waktu","overallRating":5,"id":"168693260452770","companyId":"168554256280612","jobTitle":"call centre agent","salarySummary":"Tinggi","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Direkomendasikan","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Tunjangan & keuntungan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengembangan karier"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Keseimbangan hidup dan pekerjaan"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Lingkungan kerja"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Pengelolaan"}]}],"paging":{"page":1,"perPage":30,"total":6,"totalPages":1}}}},"actionData":null,"errors":null}