Yamaha Indonesia is a good factory with some challenges.Hal yang baikSituation is very friendly environment. Japanese culture applied in this company with several rules. Improvement is highly priority on this factory.
TantanganNeed to develop costumer service system, to avoid miss leading, miss-information, & missing part. All of customer complaint should be informed until factory by system. Until now, communication between costumer & factory only officially informed by meeting. This should become factory concern to reach customer satisfaction.