W Group is a house of brands, a house of specialists that helps brands actively seek & enrich customer's lives through great customer experiences.We believe in helping brands add value to customer's lives through a deeper relationship as well as drive customer value through an integrated customer experience management across channels.Our services include Customer Relationship Management, Contact & Engagement Centre.Members of W Group:PT Ewaysindo MakmurCRM Consultancy & Customer EngagementCreate platforms that enable client companies develop profitable Customer Relationship.CRM Engagement StrategiesDatabase CenterDatabase ManagementCustomer AnalyticsReportingLoyalty ProgramMobile/Social CRMPT Linksindo MakmurLinks contact center offers multi-channel communication platform. A proprietary and purpose built operational and management platform ensures that the center operates to its highest possible level of productivity.Creates a delightful Customer Experience through contact and engagement.Multi-Channel Contact CenterVoice, email, chat. social media and short messageBusiness AnalyticsIntegrated and Cloud Based