Background
Established as an Information Technology company, ACS sharply focuses on Automated Identification and Data Capture (AIDC) solution (since 1991) and Wireless Network Infrastructure & Management (since 1994 – still with Narrow Band System at the time). Over the years ACS has gained a strong market acceptance and appreciation as leading provider in AIDC (including RFID system) and Wireless Network solution in Indonesia. Starting from 2015, ACS has enhanced its solution portfolio to include Enterprise security system, such as intelligent CCTV, Access Control & Alarm System, and gains a fast growing market acceptance in this area as well.
Focus & Commitment
Focusing only on certain solutions, ACS has its full commitment to provide the ultimate benefit of the solutions to its customers. ACS will always use its strong knowledge and multi years experience in implementing the solution, to introduce - explain – discuss - provide customers the best and straight forward solution offer to cope with their operational needs. It is an important part of ACS commitment to provide higly qualified and effective products solution and Professional Service in addressing the needs.
PROFESSIONAL SERVICES
ACS is Professional Service Centric and keeps doing continuous investment in developing and maintaining strong Professional Service quality & capacity to support its customers. We believe that high Professional Service quality is a key success factor in the implementation of AIDC / RFID system – Wireless Network System – Enterprise Security system. ACS has around 40 highly experienced and certified engineers, and around half of them have 15 – 25 years of intensive experience. They have been awarded with more than 200 certifications in the area of AIDC / RFID, Wireless Network and Enterprise Security System. ACS has also developed Service Alliances creating a large pool of qualified engineers in many complementing services and in providing nation wide service coverage. To provide a better & faster service level and pick-up / delivery mechanism to the customers, ACS has developed 13 Service Points and 20 Logistic Hubs all across the country, outside its Head Office & Branch-offices
Having strong Professional Service resources and infrastructure, ACS provides a wide range of highly qualified support and services, such as :
Consultation – Design & Configuration – Site Survey – Prove of Concept (POC) – Installation & Commissioning
Hardware & Software Maintenance : Preventive Maintenance – Contract Maintenance / SLA
24 x 7 Support & Service
Preventive Maintenance
Wireless Network performance audit & optimization – security audit
Manage Services