Loyalty management is the process of identifying, understanding and influencing best customers in order to build sustained, reciprocal and meaningful relationships that increase profits and drive long term enterprise value. We are Aimia and it is our vision to be the recognised global leader in loyalty management.Across our global enterprise we offer a full suite of services delivered through three loyalty service streams :Coalition Loyalty – designing, building and managing multi-partner and shared currency loyalty programs around the globeProprietary Loyalty – designing, building and managing strategic business and customer loyalty programs for individual clients around the globeLoyalty Analytics – collecting, analysing and deriving actionable insight from customer data to deliver measurable marketing ROI for clients and partners around the globeHere in Asia Pacific, Aimia has proven experience in partnering with clients to deliver leading proprietary loyalty programs across the region. Our proprietary loyalty service experts design, launch and operate new client programs, re-launch, refresh and operate existing client programs and bring our digital, mobile and analytical expertise to bear on behalf of clients. As we continue on our journey to realise our vision to be the recognised global leader in loyalty management, we are actively building out our capability to offer increased services across the loyalty analytics and coalition loyalty streams.We have recently taken full ownership of the Interact business in Jakarta. Interact is primarily known as a creative direct marketing and CRM agency. Now part of the Aimia family, the plan is to realise the enormous growth potential that the Indonesia market holds in Asia Pacific.