XL Axiata
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    XL Axiata
    (275 reviews)
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    Company Reviews

    Working at XL Axiata

    4.3275 ratings in total
    5
    133
    4
    114
    3
    22
    2
    1
    1
    5
    94%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(274 ratings)
    Career development
    3.6(275 ratings)
    Benefits & perks
    3.9(274 ratings)
    Management
    3.9(274 ratings)
    Working environment
    4.3(274 ratings)
    Diversity & equal opportunity
    4.3(3 ratings)
    Ratings for XL Axiata are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 275 reviews sorted by most recent
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    most recent
    5.0
    Supervisor Penjualan Mobile
    Aug 2025
    Purwakarta Regency West Java6 to 7 years in the role, current employee
    Saya pernah menjadi spv promo xl axiata purwakarta
    The good thingsTeam work sangat di utamakan
    The challengesBranding dengan kompetitor
    4.0
    Staff Administrasi
    Apr 2025
    Bekasi West Java11 to 12 years in the role, current employee
    Staff administrasi dan purchasing
    The good thingsSaya menyukai tentang alam dan ketenangan
    The challengesManajemen keburu buru
    4.0
    Senior Transmission Engineer
    May 2024
    South Jakarta Jakarta
    Working in XL Axiata is one of the best time period I ever pass.
    The good thingsGood human capital management. Good employee inter personal relationship.
    The challengesNo mentor program form new comer. Carrier path is not clear enough.
    1 person found this helpful
    4.0
    Collections Manager
    Dec 2023
    South Jakarta Jakarta1 to 2 years in the role, current employee
    sangat baik hanya saja masih menggunakan OS sebagai rekanan Human resourch dan sulit untuk menjadi kartap
    The good thingsPerusahaan sangat memperhatikan karyawan
    The challengesdiminta terus untuk mengupgrade skill yang dimiliki
    1 person found this helpful
    5.0
    Quality assurance
    Oct 2022
    Kuningan West JavaLess than 1 year in the role, current employee
    testing API, web and apps with katalon, postman, visual studio code (javascript)
    The good thingscommunication in the tester team is very good and coworkers who are very helpful at work
    The challengesif there is a project that comes suddenly we must be ready to support in testing
    5.0
    Network Optimization
    Sep 2022
    South Sumatra5 to 6 years in the role, former employee
    Good Operator
    The good thingsI am feeling good working here and can add more experience at this company
    The challengesis big company with big customer, how to handling and managing big network which handlid big customer
    1 person found this helpful
    5.0
    Integration Revenue Settlement
    Jul 2022
    1 to 2 years in the role, former employee
    Im blue lover colour, i'd love to work in blue environment like XL
    The good thingsGood work life balance, good team partner, benefit, and environment
    The challengesThe role of my work in here too tight in timeline because related to other operator. If we submit the work over timeline, we have to pay the bill an will not get the revenue
    5.0
    Customer service supervisor
    Apr 2022
    11 to 12 years in the role, former employee
    Pengalaman Bekerja DI PT XL AXIATA
    The good things- Tempat yang nyaman untuk bekerja dengan sungguh - Tempat yang sangat baik untuk mendapatkan hal" baru dlm dunia pekerjaan - Tempat yang baik untuk bertemu dgn orang" yang bertalenta dan berkualitas - Tempat yang baik untuk melihat peluang berkarir
    The challengesHal - hal yang sudah menjadi tradisi dlm kegiatan layanan terhadap pelanggan, untuk meningkatkat pengalaman yang baik bagi pelanggan tidak boleh di rubah sertamerta, harus di koordinasikan terlebih dahulu walaupun hal tersebut akan membuat pengalaman pelanggan dlm menggunakan produk XL bisa membuat perusahaan di untungkan.
    3.0
    Customer representative
    Jan 2022
    Batam Riau Islands1 to 2 years in the role, former employee
    PENGALAMAN BEKERJA DI XL BATAM
    The good thingsGAJI OKE LINGKUNGAN KERJA OKE SISTEM OKE
    The challengesTERLALU BANYAK SOP DAN SELALU BERUBAH
    5.0
    Finance
    Dec 2021
    Jakarta1 to 2 years in the role, current employee
    Pengalaman Kerja di XL Axiata
    The good thingsTeam work Accurate Attention to detail Improve my softskill Improve how communicate with others
    The challengesFor now i still being a contract employee so I need a permanent job
    4.0
    Production support
    Nov 2021
    South Jakarta Jakarta1 to 2 years in the role, former employee
    PENGALAMAN KERJA DI XL
    The good thingsLingkungan yang baik, orang-orangnya juga ramah2 dan sangat menyenangkan bekerja di xl
    The challengeskesulitan mungkin terkait komunikasi karena ada beberapa vendor dari luar
    5.0
    Head of human resources
    Sep 2021
    Jakarta1 to 2 years in the role, former employee
    Great place to work
    The good thingsInnovative and competitive company focus on customer satisfaction
    The challengesHow to deal with fast changing market and technology environment in telecommunication industry
    5.0
    network
    Jun 2021
    11 to 12 years in the role, former employee
    team work
    The good thingskerjasama team yang baik dan solid pelatihan kerja yang baik dan cukup fasilitas kerja yang baik dan cukup karier yang baik dan cukup
    The challengessiap ditempatkan kerja dimana saja di indonesia. pekerjaan yang penuh dengan tantangan, terutama terkait dengan pembangunan tower dan network baru di daerah pelosok dan perbukitan.
    5.0
    Customer service
    Jun 2021
    Complaint
    The good thingsBisa menyelesaikan complaint customer yang di alami dan memberikan solusi yg terbaik.
    The challengessaat menangani customer yang hard complaint dan berusaha untuk menjelaskan mengenai permasalahan yang di conplaint
    5.0
    Junior Data Scientist
    May 2021
    South Jakarta Jakarta1 to 2 years in the role, current employee
    first time I feel working with comfort
    The good thingsThe company really care about the wellbeing of the employees. Not only they are given facilities and tools to make them work comfortably and productively, they're also provided with services and benefits for their and their family life.
    The challengesThe working system and bureaucracy is a bit chaotic. They are also too easy to let talents to leave the company.
    5.0
    Solution architect
    Dec 2020
    Jakarta9 to 10 years in the role, former employee
    Gaji menarik, Lingkungan asik
    The good thingsPerusahaan Nasionaldengan pengelolaan profesional
    The challengesBaha Inggris diperlukan karena sering berhubungan dengan orang luar
    4.0
    Marketing and Promotion
    Nov 2020
    Pekanbaru Riau1 to 2 years in the role, former employee
    Staff Marketing& Product Promotion
    The good thingsI Will be do working with excelent idea and doing my duty
    The challengesYes, i'am happy
    5.0
    Purchasing
    Oct 2020
    Jakarta1 to 2 years in the role, current employee
    A great place to work
    The good thingsNo drama like in my previous office. Learn a lot from the people here
    The challengesNew industry to me
    5.0
    Corporate communications
    Oct 2020
    Corporate Communication adalah bidang pekerjaan yang penuh wawasan
    The good thingsBanyak ilmu dan teman kerja plus atasan yang solid, banyak bidang yang baru yang bisa dipelajari
    The challengesTantangan nya dengan banyaknya perusahaan telekomunikasi di indonesia maka banyak media meliput di beberapa perush telko yang menyebabkan kami berusaha trus meningkatkan hubungan baik dengan media
    4.0
    Customer service representative
    Oct 2020
    Surabaya East JavaLess than 1 year in the role, former employee
    good office
    The good thingsdapat bekerja team dengan baik, mendapatkan bonus yang baik .
    The challengesmelakukan penjualan produk
    5.0
    Retail store manager
    Sep 2020
    3 to 4 years in the role, former employee
    Service Excellence And Selling Targets
    The good thingsKita dapat belajar dan memahami bagaimana cara mengkombinasikan antara mencapai target penjualan dengan menggunakan pelayanan yang terbaik
    The challengesMonitoring dan Morning Briefing harus dilakukan secara rutin dan efisien untuk dapat membangun tim yang solid dan dapat bekerja dengan baik serta maksimal
    4.0
    Divisi operasional
    Sep 2020
    Less than 1 year in the role, former employee
    Kerja Praktek
    The good thingsMentor yg mudah dihubungi, belajar hal baru tentang dunia kerja
    The challengesKarena hanya 1 bulan jadi berasa kurang mendapatkan pengalaman yang lain
    4.0
    Information technology
    Aug 2020
    3 to 4 years in the role
    Good environment, but no life balance
    The good thingsYoung environment, open mind
    The challengesOver working hour with pressing target
    5.0
    Customer service officer
    Aug 2020
    Less than 1 year in the role, former employee
    Customer service representative
    The good thingsBertemu banyak orang dengan berbagai sifat dan karakter.
    The challengesKesulitan untuk libur dihari weejebs.
    4.0
    Facility engineer
    Aug 2020
    Fasilitas training
    The good thingsMemberikan kesempatan kpd karyawannya utk mengikuti training
    The challengesMemberi kesempatan kpd karyawannya utk inovasi dan improvisasj
    5.0
    Social media
    Aug 2020
    Less than 1 year in the role, current employee
    Customer services
    The good thingsPekerjaan yang tidak berat dan mudah
    The challengesSulit beradaptasi dengan lingkungan
    5.0
    Marketing event
    Jun 2020
    Challenging Working Experience
    The good thingsThe working atmosphere are good and comfortable, such as you can use casual to the office, you'll get fun with your colleague, and it gives you good income
    The challengesYou should have multitasking experience, working underpressure with super speed result as a team nor individual and sometimes without control from your superior.
    5.0
    Leasing specialist
    Jun 2020
    3 to 4 years in the role, current employee
    Good working environment to keep your life balanced
    The good thingsManagement makes their people as top priority
    The challengestelecommunication industry face a tough challenge like "price war" between the competitors
    5.0
    Facility coordinator
    May 2020
    Less than 1 year in the role, former employee
    Perusahaan Terbaik
    The good thingsBanyak ilmu dan pengalaman bekerja di perusahaan ini
    The challengesTidak terlalu banyak kesulitan di perusahaan ini
    5.0
    Contracts engineer
    Apr 2020
    5 to 6 years in the role, former employee
    Pengalaman di dunia Telko
    The good thingsMengerti tentang dunia Telko
    The challengesSelalu dinamis dalam hal tehnologi
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