Company Reviews

    Working at Westin Hotels & Resorts

    4.911 ratings in total
    5
    10
    4
    1
    3
    0
    2
    0
    1
    0
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    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(11 ratings)
    Career development
    4.2(11 ratings)
    Benefits & perks
    4.3(11 ratings)
    Management
    4.5(11 ratings)
    Working environment
    4.5(11 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Westin Hotels & Resorts are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    most recent
    5.0
    Commis Cook Junior
    May 2026
    West Jakarta JakartaLess than 1 year in the role, current employee
    Belajar disiplin, teamwork, dan profesionalisme di dunia hospitality.
    The good thingsMenjadi casual worker di The Westin Jakarta memberikan pengalaman berharga bagi saya dalam memahami dunia kerja profesional, meningkatkan disiplin, kerja sama tim, serta menambah motivasi untuk berkembang di bidang hospitality.
    The challengesSalah satu challenge saat menjadi casual worker di The Westin Jakarta adalah harus mampu bekerja cepat dan tetap fokus saat kondisi operasional sedang ramai. Saya juga belajar menyesuaikan diri dengan standar kerja hotel yang tinggi serta menjaga komunikasi dan kerja sama tim agar pekerjaan tetap berjalan dengan baik.
    5.0
    Food and Beverage Services
    Apr 2021
    Less than 1 year in the role, current employee
    its amazing that can training here learned a lot of things.
    The good thingsIn here we can know how to build a great team work, how to create an nice environment , do something fun so you can never be boring or stressed out with your job, we can get a positive energy cause they will support and make you grow to be the better of yourself.
    The challengesa lot of pressure but every work has pressure so just enjoy it and its not only us but everyone too,
    5.0
    Store keeper
    Oct 2020
    1 to 2 years in the role, former employee
    Experience
    The good thingsFully occupation nice decoration high building in jakarta
    The challengesParkiran untuk supply barang agak minim
    5.0
    Banquet waiter
    May 2020
    1 to 2 years in the role, former employee
    Waiter
    The good thingsSegala fasilitas yang memadai sehingga mempermudah saya saat bekerja
    The challengesDi kekurangan personil sehingga menghambat pekerjaan
    5.0
    Housekeeping
    Jan 2020
    3 to 4 years in the role, current employee
    Gold Star
    The good thingsSaya pernah mendapatkan komen terbaik dari tamu. Sehingga saya mendapatkan penghargaan Gold Star dari GM saya. Singkat cerita suatu hari saya membersihkan kamar tamu seperti biasanya. Tamu tersebut berasal dari Singapura. Seperti biasanya saya memberikan ekspetasi lebih untuk tamu tidak hanya membersihkan saja namun saya selalu memberikan personalize note untuk tamu dan membuat animal2 towel yg lucu sehingga tamunya senang dan merasa diperhatikan oleh kami sebagai karyawan hotel.
    The challengesKesulitan yg saya dapati bekerja di hotel Westin hanya kebutuhan operasional saja. Karena di Westin jakarta tidak diperkenankan menggunakan troley sebagai fasilitas room attendant untuk membersihkan kamar-kamar tamu. Sehingga berat untuk room attendant karena waktu yg dibutuhkan untuk membersihkan kamar lebih lama dibandingkan dengan menggunakan trolley.
    5.0
    Sales coordinator
    Dec 2019
    Less than 1 year in the role, former employee
    it's a good start when you don't have any experience, and they very welcomed and helping you to solve the problem.
    The good thingsgood environment and also making me growing to be a better person who has a good manner. the leaders will help you to learn something that u never heard before and they're very friendly. teamwork is also very good because we do put people first as our core value.
    The challengesbecause of this hospitality industry then you have to know how to serve and give the best service to customer, and what they want and need is your priority even you time so if you don't have a good time management then it will be hard for you to have your own time.
    5.0
    Housekeeping
    May 2019
    1 to 2 years in the role, former employee
    Sangat sangat mengesankan, selain menambah experience bekerja di prusahaan tersebut mebuka peluang karir yang sangat bagus
    The good thingsBekerja dengan team yang sangat responsible Berinovatif untuk menciptakan sesuatu yang baru untuk di suguhkan baik untuk team maupun untuk tamu, Kreatif, kerja keras, sangat menghargai waktu.
    The challengesPersonaliz yang berbeda atau memberikan kejutan kejutan di setiap hari nya, Meningkatkan gss( guest sefisifikation survei) Meningkatkan room clean lines
    5.0
    Finance accounting supervisor
    Dec 2017
    3 to 4 years in the role, former employee
    Dikejar Deadline
    The good thingsPunya teman yang banyak, fasilitas bekerja yang lengkap (komputer, jaringan internet, fasilitas olahraga, kantin)
    The challengesbanyak brand / program yang harus dihafalkan, volume pekerjaan yang tinggi sehingga sulit terkejar
    5.0
    Spa receptionist
    Jun 2017
    1 to 2 years in the role, former employee
    Cukup Baik
    The good thingsSangat luas, dapat berinteraksi secara luas mengenai hotel bintang 5
    The challengestidak ada
    4.0
    Housekeeping manager
    Apr 2017
    We do the job, and able to learn about all of job
    The good thingskonsep of hotel core value international standart
    The challengesmaintain linen free of spot is very difficult
    5.0
    Spa receptionist
    Jul 2016
    Tempat terbaik untuk bekerja
    The good thingsSuport dari management Apa yg di dapat seimbang dengan apa yg dikerjakan
    The challengesMultitasking skill sangat diperlukan.. Resort selalu penuh
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