Employees at Sumber Makmur appreciate the relaxed work environment and the sense of family between colleagues and superiors. The company provides opportunities for employees to learn and develop themselves, both individually and as part of a team. Additionally, the working hours are flexible, and the company offers incentives to employees.
However, there are some potential challenges, such as concerns about compensation levels, the use of traditional systems and lack of technology adoption, expectations for multitasking and handling multiple responsibilities, the need for overtime work beyond regular hours, a perceived lack of support from management and limited resources for operations, and resistance to change from long-term employees, making it difficult to implement new ideas and innovations.