Sitcomasia Group
    (8 reviews)

    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Company size

    101-1,000

    Primary location

    Komplek Perkantoran Duta Merlin Blok C 6-7, Jl. Gajah Mada No.3-5, West Jakarta, Jakarta, Indonesia 10130
    PENGUMUMAN :Sitcomasia Group tidak pernah memungut biaya apapun dalam proses rekrutmen.Sitcomasia Group tidak pernah bekerja sama dengan travel agent / biro perjalanan tertentu dalam proses rekrutmen.Apabila Anda diminta untuk membayar sejumlah uang dalam bentuk pembayaran tiket pesawat dan hotel atau akomodasi lainnya agar diabaikan.Jangan memberikan data pribadi atau data keuangan Anda kepada siapapun.Jika membutuhkan klarifikasi lebih lanjut dapat langsung menghubungi Sitcomasia GroupSitcomasia Group is an after sales provider with its current networks spreads all over Indonesia.Established in year 2009 in Indonesia, Our team leverages the best of IT, Telecommunication and Media industry that have expertise for more than 15 years to create new customer experience. We provides training and high standard service and ensures customer's peace of mind through Direct to Customer solution.Our Core Business is to ensure the simplification of after sales service process and also prioritize customer satisfaction.Our vision and commitment is to deliver the best service toward customer.

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    Reviews overview

    4.38 ratings in total
    5
    4
    4
    2
    3
    2
    2
    0
    1
    0
    100%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at Sitcomasia Group?

    AI summary of recent reviews

    Employees at Sitcomasia Group appreciate the opportunities for growth and development, with a focus on building character, management skills, and leadership abilities. The company culture is described as dynamic, innovative, and creative, with a sense of family among employees. Teamwork and support from colleagues are valued, with a focus on being on time, not overworking, and helping others when needed.

    However, the company operates in a highly competitive industry, which can present challenges in terms of meeting targets and staying ahead of competitors. Some employees have noted bureaucratic processes within the company, which can sometimes lead to unreasonable pressures from head office without understanding the on-the-ground conditions. Additionally, recruiting qualified resources in smaller cities can be challenging, particularly for branch offices located outside of major urban areas.

    Recent reviews

    5.0
    customer care solutions
    Dec 2023
    Central Jakarta Jakarta
    At Sitcomasia, we understand that the way we manage After Market Service, would improve customer care & service delivery processes. Sitcomasia is trying to provide the best Customer Experience by fixing the devices faster, getting them back into the customers hands sooner and streamlining the service every step of the way for greater efficiency
    The good thingsSitcomasia is an Independent After Market Sales Company that has network in Indonesia, Singapore, Philippines, Vietnam & Cambodia
    The challengesbureaucracy in this country
    5.0
    Manager
    Dec 2023
    Central Jakarta Jakarta
    Good for carrier
    The good thingsPerusahaan dinamis and terus berkembang
    The challengesPersaingan bisnis dengan kompetitor
    5.0
    Operations
    Dec 2023
    Central Jakarta Jakarta9 to 10 years in the role, current employee
    happy to work here
    The good thingsinovative, creative, dynamic
    The challengescompete in the agile industry
    Ratings for Sitcomasia Group are shared as-is from employees in line with our community guidelines
    Find out more about working at Sitcomasia Group. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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