Employees at Rumah Sakit Mitra Keluarga value the opportunities to learn and develop skills, with many appreciating the training programmes and hands-on experience available. The supportive and collaborative environment amongst colleagues, from specialists to support staff, creates a positive workplace atmosphere. Staff members also benefit from comprehensive health insurance coverage and career development opportunities, including support for further education. The pleasant work environment with a family-like culture is frequently mentioned as a highlight.
However, there are some considerations to note. Overtime compensation is not provided, which is a common concern amongst employees. Some staff members feel that salaries may not fully reflect the workload, with modest bonuses and limited differentiation between qualification levels. Work-life balance can be challenging due to shift schedules, six-day work weeks, and the demanding nature of healthcare work. Additionally, the organisational structure and policies may occasionally be unclear or subject to change, and the high workload requires staff to be prepared for various patient needs and situations.