Employees at PT Bintang Sumatera Express appreciate the supportive and family-like atmosphere, with strong teamwork and good bosses who provide fair feedback. They are particularly pleased with the excellent bonuses offered, which can even exceed their base salaries.
However, there are some potential challenges, such as the demands of leadership roles requiring effective management of various responsibilities. Time management is an area for improvement for some employees. Delivery personnel may need to work late into the night to complete their tasks. Additionally, as a service company, employees need to maintain patience and provide excellent customer service, which can be challenging at times.