Employees at Okaya Indonesia appreciate the easy work nature and relaxed management style. They have opportunities to learn about management systems and business development. The sales staff are skilled at understanding customer needs, which is valuable as the company operates across diverse industries.
However, some challenges include difficulties comparing Japanese and local part quality as Japanese companies localize parts. Maintaining good customer relationships regarding pricing, quality and support is an ongoing effort. With many Japanese customers, having Japanese language skills would aid interactions. Additionally, the workload can exceed job descriptions at times.